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Evolving Business Strategy in the Digital Age
May 26, 2025
Lecture on Strategy and Technology
Introduction
Business strategy is often seen as abstract and timeless.
Argument: Business strategy is based on assumptions about technology which are changing dramatically.
Historical Background
Bruce Henderson
: Founder of BCG, introduced military strategy concept into business, emphasizing concentration of mass against weakness.
Increasing returns to scale and experience.
Michael Porter
: Introduced the concept of the value chain.
Businesses have multiple steps; advantages vary across components.
Transaction costs are key in holding businesses together; organizations coordinate better than markets.
Changing Premises
Falling transaction costs change strategy landscape.
Two components: processing information and communication.
Communications costs dropping, enabling the Internet boom.
Disintermediation due to breaking up of value chains.
The Internet Economy
First Generation
: Falling transaction costs led to disintermediation and value chain deconstruction.
Example: Encyclopedia industry shift from physical sales to digital (Wikipedia).
Second Generation
: Rise of user-generated content and social networks.
Collapse of certain economies of scale, e.g., Wikipedia vs. professional encyclopedias.
The Third Decade: Data
Shift from analog to digital data by 2007.
Explosion of connected digital data (data with IP addresses).
Enabling new patterns and connections.
Example: Genomic data and mapping.
Cost reduction in genome mapping from millions to below $100.
Potential to revolutionize medicine with personalized genomic data.
Implications for Business Models
Challenge for businesses relying on proprietary data for competitive advantage.
Need for new institutional structures and business strategies.
Shift from vertical to horizontal structures due to falling transaction costs and polarized scale.
Examples: Telecommunications, pharmaceuticals, university research, energy sector.
Strategic Implications
Strategy must adapt to horizontal industry structures.
Strategy as curation of horizontal structures.
Reconcile collaboration and competition, and large and small scales.
Need for industry structures accommodating diverse motivations and collaborative institutions.
Conclusion
Traditional business strategy premises are becoming obsolete.
Requires fundamental rethinking of business structures and strategy.
These transformations make strategy engaging and relevant again.
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