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Evolving Business Strategy in the Digital Age

May 26, 2025

Lecture on Strategy and Technology

Introduction

  • Business strategy is often seen as abstract and timeless.
  • Argument: Business strategy is based on assumptions about technology which are changing dramatically.

Historical Background

  • Bruce Henderson: Founder of BCG, introduced military strategy concept into business, emphasizing concentration of mass against weakness.
    • Increasing returns to scale and experience.
  • Michael Porter: Introduced the concept of the value chain.
    • Businesses have multiple steps; advantages vary across components.
    • Transaction costs are key in holding businesses together; organizations coordinate better than markets.

Changing Premises

  • Falling transaction costs change strategy landscape.
    • Two components: processing information and communication.
    • Communications costs dropping, enabling the Internet boom.
    • Disintermediation due to breaking up of value chains.

The Internet Economy

  • First Generation: Falling transaction costs led to disintermediation and value chain deconstruction.
    • Example: Encyclopedia industry shift from physical sales to digital (Wikipedia).
  • Second Generation: Rise of user-generated content and social networks.
    • Collapse of certain economies of scale, e.g., Wikipedia vs. professional encyclopedias.

The Third Decade: Data

  • Shift from analog to digital data by 2007.
  • Explosion of connected digital data (data with IP addresses).
    • Enabling new patterns and connections.
  • Example: Genomic data and mapping.
    • Cost reduction in genome mapping from millions to below $100.
    • Potential to revolutionize medicine with personalized genomic data.

Implications for Business Models

  • Challenge for businesses relying on proprietary data for competitive advantage.
  • Need for new institutional structures and business strategies.
    • Shift from vertical to horizontal structures due to falling transaction costs and polarized scale.
    • Examples: Telecommunications, pharmaceuticals, university research, energy sector.

Strategic Implications

  • Strategy must adapt to horizontal industry structures.
  • Strategy as curation of horizontal structures.
  • Reconcile collaboration and competition, and large and small scales.
    • Need for industry structures accommodating diverse motivations and collaborative institutions.

Conclusion

  • Traditional business strategy premises are becoming obsolete.
  • Requires fundamental rethinking of business structures and strategy.
  • These transformations make strategy engaging and relevant again.