hi evening every cool the recording has also started good evening panii Kushi Margaret Thea msba prali good evening sir ashma prya Nim M hi everyone good evening great to see you all here now the number of participants is around 255 I hope it crosses 3 400 also soon um quickly introduce myself my name is alos I'm a career coach and entrepreneur I've been there since the last seven years some of you have already seen me in the previous few sessions on job Readiness and career guidance today's session's topic is called communication skills and how to improve them so I'll just be sharing a few very basic tips with you um since I know that all of you are pursuing different different degrees like btech mbbs bcom like Ibrahim Fatima has commented she's doing bcom Accounting in finance in the second year hi good to meet you so as all of you are pursuing different degrees and different fields my job will be to give you something which is transferable across Dom meanss right so um basic stuff today is not to content heavy I'll just go a little easy but this is mostly practice based so the one problem with soft skills is that however much Theory you understand and conceptually U you know get it's difficult for you to build that skill until and unless you practice practice is key so whatever is being shared in this session is something to be practiced over and over again to actually do B uh if here I'm able to talk to you making some sense it is because I have hosted around thousand of these sessions in the last seven years if not more so uh it takes time to build even the most basic of skill set and patience and perseverance is very much needed so that is going to be very important whatever I share with you please please do practice okay hi muin mine is pursuing BC computer science second years from ctte college chai hi mov good to see you cool so before launching the session as I always do I launch a poll good small poll consisting of four questions it's called the pression poll which poll which you'll be able to see right now on your screen it has four very simple questions uh first question which of the following problems do you face in your communication so there are five options given I feel underconfidence when talking in a group I feel underconfidence in my writing skills I feel underconfidence in reaching out to a stranger or I feel underc confident in clearly explaining my point of view to others these are about underconfidence but let us say you tell me but we don't feel underc confident at all very confident in that case you take the none of these options the fifth one okay second question please rate your communication skills from 0 to 10 0 meaning very poor five meaning okay and 10 meaning amazing and awesome you can give yourself an honest rating it's never bad to be confident so if you really do feel you reserve a 10 give yourself a 10 un bashed Le and if you feel that you're not that great at it want to give yourself a one or two that also give yourself un bedly it's okay you can always improve third do you read regularly apart from your study related books so do you read everyday let's say fiction non-fiction whatever kinds of books articles or comic books you like apart from what has to be read uh give me a yes or no option A or option b then fourth question is do you write regularly apart from your study related assignments again give me a yes or a no four simple questions I'm waiting for all of you to participate by now there are 300 participants in this uh session out of which 47% of you tell now have participated in the poll I request all of the rest uh students also to participate till then I'll just p a high to some of you hi LX LX is pering a second year in BCA from ctte college chenai I see quite a few students are from CD college so you can also network with each other in the personal chat um hi Aura Aura is from just give me a second yeah she's posing second year bch from nit jamshedpur hi Aura radika goindi is from ECE second year engineering hi radika hi Sanita Sanita is pursuing second year in environmental engineering from GSS College my schol hi andu Pria who's pursuing a second year in decom from CT college for women again another candidate from the same College she's pursuing in coor hi who's pursuing bch CSC second year from G group of institutions in Greater NOA I'm hoping because I've lived pretty close to that college so I guess that is yeah Roi says she's not able to see the poll Roi if you can just quickly uh rejoin this uh webinar because it's I I hope it is visible on everybody's screen if not I cannot do much to fix it so I'll request you to just rejoin and hope that the poll is visible on your screen once you rejoin Hi man who's pursuing physics honors from du hi Mani good to see you Hasa gorav is pursuing a b LLB second year from Balaji Law College Pune in Maharashtra hi hasida I think a lot of you are from very different different disciplines good to see that PR is pursuing BC mathematics second year and computer science from Bangalore granti deshmuk is pursuing by I could read the chat just me ahead just in a second the chat really goes very fast okay granti deshmuk is poping a b farm from Government College of Pharmacy Kar hi grti and while I just waved a high to you 71% of you have participated in the poll till now request the is 30% to just finish it off so that I can start the session I'm usually very optimistic so I don't go ahead without uh around 90% of participations I'm hoping that in the next 30 seconds to 60 seconds uh 100% will be reached let's hope let's hope let's see hi Nikita Nikita is pursuing syy vpa which would mean senior year probably I'm not sure with the Mumbai terminology from D sahib Dr Sur G par College which is in North Maharashtra jelo great kti Chri is pursuing BC chemistry honors from HR College du hi Kathy um ishwari says thank you very much sir for giving us the best guidance thank you so much really kind of you Vanita is pursuing btech third year from nmit Bangalore hi Vanita so I'm going another 30 seconds for this PO to be on the screen then I'll start the webinar Nisha is pursuing a second year in BSD biochemistry from Dr MGR janii College of Arts and Science for women hi a hi great cool another 10 seconds left then I'll start hi daa oh somebody's personing friendch also I just part the name just give me a second yeah uh shama p is pursuing be honor French and frankophone study section that's really interesting hi Tam if you can just P me a high in French I'm not sure what it is like but I think I can at least understand that it is French that would be really cool Shah Faruk is pursuing her second year in BA hi Shaha hi MBA hi guys really good to see all of you yeah I think uh I'm pass the mark of 30 seconds even though I was very optimistic now 75% of you have participated which I think we can make PE pit so I just move forward cool today's topic communication skills the content here we go I'll also open your chat on the top or the bottom right see if I can just shorten this window a little so that you can also see the content nope I'm too much of of a boomer to be able to do that I just remove the chat window and here you go communication skills okay what does communication mean uh quick definition it means to share it is basically um rooted in Latin the word is rooted in Latin the word means to share so basically you want to share your feelings your thoughts with some other person a group of people uh it's a process in which one person or group evokes a shared or common meaning to another person or group so you should be able to share a common meaning with they get now what are the different forms of communication very simple I don't think I spend a lot of time on this verbal written and non-verbal right so there's a bit of body language involved and then there is verbal and written now this is the important part what are the stages and how do we reach an evolved stage this is the only important part here so we have created The Matrix there are four stages of communication skills which is unconscious incompetence then there is conscious incompetence so two levels of incompetence then you reach conscious competence and then you reach unconscious competence what are these levels why there's unconscious incompetence competence conscious what is this I just in so unconscious incom competence this is a stage where you're not aware of the existence or the relevance of your communication skills right at this stage you don't know U you know that why communication skills are important why do you need to have them and why you should learn it at the same time since you don't know its importance you also are not good at it as of now so this is a stage where you are not aware of the need of it and at the same time you're also not good at it there's no acknowledgement of the need of it only so because there's no acknowledgement of the need of it you don't also realize that there might be there might be a particular deficiency in your communication skills so this is the beginning stage some of you might be at this stage some of you might have crossed the stage either way whichever stage you are at there's no need to feel guilty sorry nothing of that at all you just can look in the positive direction what can you do from today onwards to okay conscious incompetence now you become aware of the existence and relevance of communication skills and you're also aware of your deficiency in this area ideally by attempting or trying to use your communication skills but at the same time you realize that since there is a deficiency you need to improve it you haven't improved it yet you have just realized that there is a deficiency you also realize that by improving your communication skills your Effectiveness your professional competency your let let me relate it to something more tangible your pay in the market might improve you also might have a measure of the extent of your deficiency in your communication skills and a measure of what level of skill is required for your own competence so this is the stage where since you're aware of your incompetence now you make a commitment to learn and to practice the communication skills and to move the conscious competence stage basically to now start to become competent in your communication skill right so right now you're conscious of your incompetence commun Gap then the third stage which is now starting to move towards competence it is called conscious competence you achieve conscious competence in your communication skills when you perform it reliably at will how does this happen that I'll share very soon but yeah for now let us just study the stages so at this stage you can perform good communication with while you can do well in it you still need to be conscious expressing yourself you need to be very hard at thinking while expressing yourself it has still not moved to your muscle memory it has still not become your let's say second nature or is not automatic yet but you're able to express yourself well from the outside of it people are able to understand whatever ever you're saying in an effective manner people think your communication skills are good now the next stage unconscious competence at this stage your communication skills have become so practiced that it enters the unconscious parts of your brain so now you don't even need to think too much to express yourself it becomes second nature also um how you're doing so well might be sometimes difficult to explain to other people in terms of exactly how you do it because it has become through practice hard wired in your so now sometimes you know it happens that in a sentence you are able to point out a grammatical error but if somebody asks you why is it a grammatical error you're not able to exactly explain why it is because you don't know the theory part of it you don't remember the theory part of it but you practiced it so much that now you know what is exactly the error why is it an error that you don't know so that is the state of unconscious competence that you have just become so good at communication it is a part of your general message memory okay so four stages again just quickly revising unconscious incompetence you have not acknowledged the lack of your communication skills or even the need of it conscious incompetence where now you have acknowledged that communication skills are need and you know exactly your deficiency then you start to through practice cover your deficiency so now you have become competent but while you have become competent you are able to express yourself very consciously you don't um you know have it as a part of your second memory or your muscle memory as of yet but over time as you practice it becomes a part of your muscle memory and you're able to express yourself very freely without even thinking twice it just becomes as I said second nature I don't think I have better words to express it so going forward these are the stages what do we need to do now we need to move from our current stage let us say it is the lowest stage let us say it is unconscious incompetence to eventually unconscious competence that is the aim right um now how do you move these stages I might you know I'm very sure that many of you will not remember these exact terms after the session and my aim is not to help you remember these terms my aim is to help you understand how can you improve in your different stages so just conceptually also if you understand it is completely okay now how can you move from stage 1 to stage four let us call it that stage 1 2 3 4 to stage one is the lowest stage four is the highest how can you move to stage four unconscious competence how can I improve my communication skills consciously step one immersion in immersion you need to involve yourself completely in this process completely in the process of basically Bally improving your communication skills you need to surround yourself with material material can be books material can be articles newspaper anything that consist which you want to improve communication you need to surround yourself with people who are communicating in that language very consistently and you need to surround yourself with learning opportunities to learn the communication skills it can be a course it can be a particular elective in your college I'm pretty sure a lot of you will have these foreign languages as well as English and Hindi remedial classes in your college especially if it is a Government College you can take those up and um use this environment that you surrounded yourself to identify your dominant learning style how do you learn you learn by practicing to speak do you learn by practicing to speak in front of a mirror in front of real people um how do you learn just identify that through practice in multiple uh ecosystems multiple surroundings create a support group if you can uh try to create a support group of people consisting of both who know how to speak well and people who are struggling with it so that you have some people to relate with also and if you don't practice enough enough there are other people to motivate you to be with them as well uh to give you a quick example when I was in my first year of college I was doing a bachelor of engineering and information technology um I was pretty fluent in Hindi English is something I struggled with quite a bit and I knew that this is required in the professional ecosystem although I knew the words it was of that saying them in a particular sequence for so this is why I joined the debate Club of our College because I knew that in Debate Club there will be a lot of these English speaking ICC students which you know whom I can of course initially when you mispronounce a word or you know you say something which is awkward sounding for people who know the language they will laugh at you and you have to be open to people laughing at you if you're scared of people laughing at you you'll not be able to expose yourself to a lot of learning environments because let's be honest you know people judge you cannot be afraid of people's jats so um go out in any environment of course sometimes it can be slightly hostile I'm just making you aware of you know different kinds of environment that can be de support groups are difficult to find although I have written it in this presentation but in Indian context and especially you know college context of support group is hard to find which is you know ideal so mostly support groups will be very uh you can say subar but you'll have to make do with it so in any club that you join there will be people who will make fun if you speak bad English bad Hindi whatever language you learning um I remember let's say you know so you have that tonality since I come from Delhi I have a North Indian tonality so let's say if I say South Africa so in English they probably say South Africa so if you say Africa because we have learned it from Hindi right so we have learned D Africa so we translated to South Africa or if you say you know so I'll just see if I can find an example let's say some some of the north Indians you know we'll say We'll stretch the a so instead of saying dominant we'll say dominant right so um whenever you do some something such as such people will make fun of you people will laugh at you you have to be open to taking it as feedback right that okay this was laughed at means that this is wrong then you check it on Google or wherever you ask that person who laughed at you that okay what is the pronunciation and over time as you keep speaking it automatically covers up the problem with us is the moment somebody laughs at us we hide in our own corner and never try it again what happens as a result who loses the person who was trying to improve the person who love probably already knows they did not lose anything you lost so make sure that uh you're open to receiving feedback in whatever tone because you cannot really control in what tone it comes to you you can only control what you take and how you take it so in whatever support groups you have be open to slightly slightly hostile environments as well that will open up a lot of opportunities for you use your mental faculties in all directions so read listen watch write and speak whichever language you want to learn just one form of stimulus might not help as much if you surround yourself with it for a particular amount of time whether it is one year 5 years 3 years you will learn important is to keep patience because sometimes you might feel that I have invested 30 days in it why am I not learning if it it was so simple to learn in 30 days everyone would have known it so sometimes you have to give some time please be open to giving that time and of course to that non- ideal support group ecosystem uh if you can create a weekly list of the material you want to go through in whatever language you want to learn here I'm focusing more on English because fortunately or unfortunately however you must call it Colonial mindset there that issue is most of our legal documents are still in English I have so I also speak banga as my mother tongue I I have never given an interview in Bangla I've never in most cases given an interview in Hindi so although I'm much better with Hindi unfortunately you have to have to learn a bit of English as well that is why we are focusing on this language and um learning a language is an addition to your skill set so a lot of people you know come with that over jistic narrative that oh you know why aren't we able to speak in our own mother tongue like Russians do like Japanese do see you cannot change the government right of course will come with time if you become the Prime Minister please do change it there have been only only 14 of them in the country this past so if you become the 15th 100% do that but till then till then till the time you are at um you know younger stage in your life at the younger stage in your career before changing the system adapt to it so if the system is such that you require English as a language it's okay learn it you're not going to forget your mother tongue or you're not going to forget Hindi because you have learned another language and this goes for all languages not just English this also goes somebody is doing B in French um any any foreign language you want to learn right so you learn a language you add it to your skill set you don't forget the languages you already knew so please be open to learning English especially of course maintain some expertise in your mother tongue otherwise culture dies we don't want our culture to die that is also very important and of course Hindi because it is spoken by 40% of the country so um if you know a combination of your mother tongue Hindi and English I think you good you can communicate in your state you can communicate across India and you can communicate in different states where English is used as a bridge so create a weekly list of the material you want to go through keep this material interesting for you so if you like reading fiction keep it filled with fiction if you like reading comic books keep it filled with comic books don't feel guilty about the kind of material you like to read so let's say you like to read comic books of course there will be a certain faction in your friend group or otherwise will be like yeah Comics is two childish let them think does not matter for you what is interesting what you will want to read and as a result you will improve your language otherwise if you don't want to read it only it's a huge barrier to you learning language firstly you'll have to convince yourself to read that material and then to learn from it so two steps are involved if at least you're interested in the material you read it then only one step is involved now to learn language and better your communication skills than it to understand it quickly to have the stitching of words words connected quickly so this is Step number one immersion then step number two is visual mental rehearsal rehearsal is really important um so this is one way to do it create in your mind an ideal scenario that you would like to see and you rehearse it to get comfortable within it what this basically means is that um whatever you like to become or to represent yourself as imagine yourself there so a lot of the times so I I really love watching sports so a lot of the times you know these Australian cricketers would speak English really fast as a younger kid I would not be able to understand anything so I would try to mimic them right I would try to mimic the English commentators I think in a small way that also contributed in terms of basic English speaking skills that you know I have been able to acquire at your end also whatever you like you know whether if you like to watch let's say a fashion show example so in fashion show also especially you know in these pents like Miss India Miss Universe they will ask the judges will ask the contestants questions so you can imagine yourself at that stage answering those questions and it's okay even at the first second 15th 78th attempt you're able to not answer it that but go from the first the prev that I can guarantee you and keep increasing now I cannot assure you at which number it will be very fluent but there is a number the number might be 15 the number might be 178 the number might be 32 4 but you have to read that number now you can't really compare yourself with anybody else so um hold on to it keep practicing keep uh visualizing situations where you feel you would want to communicate you would want to represent yourself as something and there try talking in that context while imagining so that will really encourage you to rehearse a lot of these situation right um so yeah visualize yourself speaking in front of people if you have any specific speaking event presentation at your school debate competition or anchoring your school function with visualize yourself doing that take up these opportunities please don't say no it's okay you can make a mistake on stage I remember in my third class I was given uh a chance to announce the temperature of that day on the screen the weather basically uh a teacher wrote in short hand so they wrote something like this I'll type it in the chat and by 382 partic that's really good so there something like this I hope you can see it this is just an example of course this is very far away from what real weather forecasts can be like I understand that so it was written like this now I did not know that Max means maximum and Min means minimum so I just announced it like that that Max temp is this Min temp I do not know that temp stands for temperature also of course I was made a lot of fun by teachers there was a t teacher who who himself was not that great a speaker honestly but yeah he came and he was pH attributed to me so I said Thank you then some of my friend started laughing at me and said that in third class language that it is sarcasm so point being that once you go on stage you will make mistakes you will uh screw it up and you'll screw it up many times I cannot even assure you that you'll screw it up the first time you'll keep screwing it up many times um strength is in owning up to that screwing up and strength is in still covering up your fumbles by making a joke on your own self or by just moving on that confidence that strength comes with practice that fluency comes with practice and that practice is rooted sometimes in this step number two which is visual mental rehearsal that then uh pretend to speak like a favorite speaker in front of an imaginary audience so whoever you like whether it is Abraham Lincoln or Elon Musk or whoever it is um imagine yourself to speak like him or her imagine yourself to be at that level of perfection and then and speak that will at least impr your confidence to not screw up the things that you already know so if you make a mistake you'll know that this mistake you know this is something that already nervous enough to make this mistake so this will just remove the all nervous and silly mistakes that you can possibly make and you'll keep covering up on what Gap there was in your communication skills so this is Step number two visual mental rehearsal step number three is playing the game now what does it actually mean in this context so whenever you have the next opportunity to speak as I said please leverage that so participate in sessions your class group discussions smallest of the small opportunities to speak in an internal school class largest of opportunities to speak in an exhibition to speak in on stage in front of like 200 people to speak in your local Durga Puja event whichever It Is Just Go With It Right record yourself when you speak with people record your phone call listen to it ask your good friends to record your video with this as you practice more and more your ability will become better unlike a lot of the teachers you must have met in your life I will actually encourage you to make Instagram res and create YouTube videos provided that you spend some balanced time on it of course if you're spending like seven hours on it every day then I'll ask you to also focus a little on your studies but otherwise please uh make these videos take feedback supportingly and even if nobody watches your video does not matter at least by the end of your 350th or 250th or whatever number video you would have improved your communication skills to a great extent just ensure that you participate in these U activities in a Balan enough and step four review yourself so while reviewing don't be too harsh on yourself if you make mistakes it is okay I'm pretty sure in today's session where I was the so called Authority on communication skills I'm pretty sure I would have made like 10 mistakes don't be too harsh on yourself communication is to share not to be perfect uh it's a journey which is going to take time to correct many of those mistakes so invest in the journey don't be afraid of making mistakes instead learn from your mistakes and don't repeat your mistakes also don't be afraid of making mistakes when you're playing leave the corrections part for the next review so of course keep assessing where you're making a mistake and try to improve it but don't be afraid to make that mistake twice or thce just focus on improving it every time over time it will take care of itself yeah so quick four steps I'll just write it down in the chat for you so step number one is immersion step number two is visual mental rehearsal where you imagine yourself in a very good situation or as someone who you like step number three is playing the game which means practicing basically practicing at whatever opportunity you get and step number four is reviewing so that you can also notice your mistakes and keep improving upon them this is primarily the content I had to share with you today as I said it's not a Content heavy session it just took me like 30 minutes to share the content with you um but I hope you could understand quite a bit of how to improve your communication skills honestly more than any content I can share it is based on your practice these steps are very easy to tell anyone to practice this for 1 2 3 4 5 years is difficult uh believe me anyone who you like as a communicator initially was B very bad or was not as good you know nobody is born with good Communications because it's just a matter of practice whoever you like you know if you like any politician cricketer actor whoever you know is a good communicator you look at their initial videos and you'll find a huge difference between how they spoke like 14 years ago and how they speak today so that difference will come in your life also provided that you practice practice is key hence please invest every day a few minutes or a few hours in practice of communication skills believe me this is going to be one of the biggest determiners of your salary in your early part of career if you are motivated by that and it is going to be one of the biggest determiners of your perception as a professional in the initial years of your career ultimately whatever skill you have if you cannot communicate it you don't get selected in any interview and you must be knowing that group discussions interviews even your CV which is a part of written communication is a very strong selection process part you know um so you need to invest time in bettering these in improving these of course in the last session we already covered how to create your own CV and I hope you did share some of your LinkedIn profiles and some of your CVS with uh the group and Monica man and yeah today also whatever has been shared I hope if you can just give a quick introduction of yourself over video in the WhatsApp group that you are in or if you're able to record a nice video which in which you feel that you have improved to some extent and share it with us we'll feel really happy that this content whatever little of it has done its job y so since today's content was not that much I would request you to ask me any questions you have regarding your communication skills and I'll be very happy to answer thank you so much for staying with us till now any questions you have please feel free to ask after two three questions I'll give you a poll and then I'll again continue answering your questions if you have any questions please Mani says sir should we have an accent so Mani in terms of what I understand from this question both answers are there so if you say do we have an accent answer is yes everybody has an accent so if if you look at me speaking in English it's very obvious that I'm from which zone of the country right everybody has an accent so today if I see anybody speaking any language I can very easily understand especially from India which part he or she's from it's a good carrier of your culture and the place you have come from so you should not be uh conscious about your original accent but yeah should you cover up your accent I would say depends in most cases you should not but yeah some places if your perception changes you can cover it up slightly as an example so if uh that that Africa thing only so so of course you know if I in a more informal setting I'll anyways end up saying South Africa because people who are with me are all Indians they'll understand but yeah in places where you know I'm being judged by my communication I might fake it a little so I might um you know change my pronunciation or change my way of speaking some things but don't fabricate your accent too much otherwise you'll again go back from unconscious competence to conscious competence so you'll go down a stage because if you take an accent it will become very conscious and even if after practice you cover it how you speak will sound very fake to the people who are listening to you so carry your original accent in places where you're being very harshly judged for your communication if you feel that taking an accent for the while help you please do that but otherwise maintain your original accent that way you'll be able to maintain your overtime with practice unconscious competence I hope I could answer your question shanii says how to handle conflicting opinions or disagreements in a team setting calmly so there uh more than your communication your way of communication matters your body language basically if in conflicting environments which are already heated up you suddenly shout to start to shout which is possible see Nobody's Perfect People shout all the time it's okay but the more you can control it the better and the more you can convince other people to talk logically to talk talk calmly and to give the answer of the question asked what keeps happening that sometimes in conflicting opinions uh questions keep shifting otherwise if you keep talking on the same topic for long ultimately a mutual agreement will be reached or you can decide who in the hierarchy needs to take a decision let's say in this case you are the reporting guy you know then you should let your leader take the decision but if you are the leader then you take the decision if the disagreement continues for long because it's not democracy you are here to set up at the same time till the time you are not sure that for a long time this has been a mutual disagreement keep trying to resolve it and keep trying to find a logical answer more than you know um finding an answer just for the sake of it to find that answer on the same topic you need to talk sometimes people keep shifting topics that let's say uh you ask me a question about um example let's say how many hours did I work and I start pointing fingers at you that you know you don't have a life that's right it's a personal comment right so then you have to again bring me back to the m topic that see we were talking about your hours let us talk about that and you can say that calmly so the tone should be as calm as possible the intent should be to logically resolve the uh conflict and if not then at some point in time you should also be able to call the shot that okay we have been discussing this for a while there seems to be no common consensus on this so in the interest of time XY Z person who is let's say the stakeholder of this decision will take this decision and we have to trust him or her I hope I could answer this question as well Len says what are the common barriers to effective communication in college and how can they be addressed Len I think with my experience uh I only studied once in college I'm not on a master's degree but with whatever little experience I have I'll say um it's just people making fun of you and also so many distractions in college right in college you'll have multiple aspects of socialization then there is you know you can always have the option of using the free free Wi-Fi in college there anywhere the Wi-Fi you get is also very cheap then you start you know scrolling down um YouTube shorts and Instagram weaves and that's a rabbit hole in itself so um that barrier in terms of low confidence as say has committed low self-esteem fear fear of being made fun of that restricts you in terms of talking to other people openly or talking on stage or representing yourself so it's a mindset issue and that mindset issue you need to resolve by sitting with yourself and deciding that however much fun I being made of I'll not stop trying because if I stop trying I am sending to I'm standing to uh you know uh deteriorate my own communication skills so yeah make sure that your keep attending you know so as I said visual mental rehearsal is very important playing the game so go on um yeah and keep uh practicing basically regular practice is very important yeah so keep exposing yourself to these environments that will do I remember in the first year of my college uh there was a debate Club orientation and the first week 160 people attended in the second week I think 14 to 16 people like literally one1 of that attended that is what happens you know with increasing fre quency of practice needed people just keep dropping out because of whatever because of their fear because of their laziness if you can overcome these at the mindset level with practice you will definitely become good okay sometimes while talking in front of so many people I get very nervous sometimes I'm not able to convey things properly that I want to convey how to manage this by practice initially of course you will get nervous of course you will make some mispronunciations if you keep doing it 100% over time it will improve the problem is once you get nervous and once you make a few mispronunciations people point it out you start to feel very bad about yourself that is where you have to just keep a very positive attitude towards improving it is all about keeping a positive attitude otherwise the moment you make a mistake you stop practicing it's over and the more you don't practice the more you get in the habit of not practicing so suddenly if you want to start at the age of 40 I'm not saying you cannot but um you've had like 20 30 years of practice of not practicing right so now it will be very difficult to remove that inertia so the more inertia you build the more difficult it is to remove hence from the young age only that you are attending this webinar in keep uh that to AA says how many polls launched only one as of now I'll launch after answering two three more questions how can you practice speaking when no one is speaking that language around by maybe recording WhatsApp voice notes by recording your own calls by speaking in front of a mirror by doing visual mental rehearsal uh in front of a mirror or otherwise as well I think these things will help or by making these reals or YouTube shots and just putting it out there people will themselves keep giving you feedback and over time as you make more and more of them we'll keep improving we can communicate with our friends in English this will definitely help us improve yeah absolutely say 100% says how can I ask insightful questions during an interview on networking events h I think that will come with reading more as you read more and accumulate more experience as a person your questions will get deeper and of course then you require that confidence to raise your hand whenever given a chance so that confidence is also important but to ask meaningful questions I think that content knowledge is also very important not just communication in a particular language the understanding of that piece of content or that subject also and that comes with reading or accumulating experience as you guys are young right now um one or two years experience will not give you much depth so I think as you read more about other people's experiences that will give you a lot of depth yeah you must know critical thinking and reading so I could not join the poll because there was a network issue will there any be any problem no uh would have been great if you would have participated in the poll but no problem great now I launch the poll last poll of this evening okay question number one is please date the session based on its usefulness relevant or engagement uh so that is again 0 to 10 10 is awesome five is okay and one is or zero is very poor give me an honest rating uh secondly the word communication comes from the Latin word communist which means to know to help to deliver or to share I've just shared this in today's session so which one does it mean which among these is the best stage of learning communication skills a state you would want to be at conscious competence unconscious competence conscious incompetence or unconscious incompetence okay which of these definitions best describe the stage of conscious incompetence you're aware of the relevance of communication skills and know your deficiencies you don't think you need communication skills you're able to speak and write amazingly well without being too conscious about it and you're able to speak and write pretty well but you need to concentrate while doing that and fifth means uh what will you do in immersion Tech for improving your communication skills now this is up to you what you take I'll try to learn from all the sources which are reading listening watching writing and speaking I'll try to learn from all the best speakers I'll try to have a lot of conversations with people on a regular basis and I'll speak in front of a mirror and practice the whole day so based on this uh you know the the context of the questions please pick the right option as for yourself 30% of you have participated in this P till now request all of you to do it e great so I'm also receiving a lot of D dsers in the chat thank you so much guys for doing it I still have only 50% participation in the poll so request all of you else also to participate F says sir sometimes I try to talk in front of everyone but my sounds will be decreased how should I recover that problem um just keep talking it's okay um I think that is because of some underconfidence that you know you're developing in your own mind by overthinking don't do that it's okay if you make mistakes it's okay if people laugh at you it's okay because you cannot control what people do of course if people laugh at you at some point you know that okay you need to improve that Improvement you keep trying to make through review right so ignore the tone of the feedback focus on the real feedback right so the tone is not the feedback the content of it is and that content shows that people are U noticing there's something wrong with your communication that means that okay at least you're trying there are people who are bad at it and they don't even try so as you try as you keep practicing over time you will improve that is the key I think this whole session I've been repeating this statement because I want you to uh note it very strongly that with time as you practice you will definitely improve now at what time I'm not sure some people will improve in 6 months some people in 3 years but that time if you stick to like if you stick to the time you know till the Improvement is made it will be totally worth it if you quit before it huge inertia will get built in terms of you ever trying again so don't build that inertia make sure that you keep practicing whatever techniques I suggested you I hope you follow some of them and I hope that I receive some feedback on how you feared over time as you know you kept practicing that now 63% of you have participated I'll maybe keep the poll live for another 30 40 seconds then we will finish this poll and the session thank you so much guys thanks G shika harika Yi bua AAR M hi guys thank you so much thanks Nishi thanks thanks thank you so much thanks Mna thanks dya thanks Parvati thanks kishma and cool so I'm ending this poll now I have around 70% of you who have participated in it so thank you so much guys so now I'll be officially ending the session and handing it over to Monica ma'am uh take good care of yourself have a great week ahead and keep practicing the techniques I with you in today's session take care guys thank you so much yeah thank you adita for such an amazing session as we wrap up today's communication skills webinar we hope you found this special insightful and valuable remember the key to becoming a good communicator lies in continuous practice and applying the techniques we have discussed today thank you all for your time participation and engagement through throughout the session we encourage you to implement these strategies in your day-to-day interactions thank you guys