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Lecture on WhatsApp's Acquisition and Privacy Concerns

Jul 1, 2024

Lecture on WhatsApp's Acquisition and Privacy Concerns

Overview

  • 10 years since Facebook announced purchasing WhatsApp for $22 billion.
  • Initial assumption: Facebook acquired WhatsApp for user data to serve ads.
  • WhatsApp has end-to-end encryption, supposedly preventing ad usage based on text content.

WhatsApp's Financials

  • Made $382 million in 2023, mostly from business messaging.
  • Insignificant compared to the $19 billion acquisition cost.
  • At current revenue, would take 49 years to recover the investment.

Significance of the Acquisition

  • One of the largest tech acquisitions in history.
  • Surprised many due to WhatsApp's lack of a strong business model at the time.
  • WhatsApp originally had around 450 million users; service free except for a $1 yearly fee for some.
  • Its success predominantly outside the U.S. where SMS was expensive or less reliable.

Early Days of WhatsApp

  • Founded in 2009 by Jan Koum, initially as a status update platform.
  • Early pivot to messaging after push notification feature introduced by iOS in mid-2009.
  • WhatsApp Messenger released in August 2009, adopted by 250,000 users quickly.
  • Brian Acton, another Yahoo employee, joined and became co-founder through investment.

Security Concerns and Encryption

  • Initial messages readable by servers and potentially usable for targeting ads.
  • 2011: Security exploit discovered that allowed account hacking.
  • WhatsApp introduced encryption; initially, messages encrypted during transmission but still readable by servers.
  • Governments raised security concerns, leading to adoption of end-to-end encryption.

End-to-End Encryption Explained

  • Uses Diffie-Hellman key exchange mechanism and its newer version, X3DH.
  • Only the sender and receiver can decrypt the messages, making interception ineffective.
  • Current computing power inadequate to break this encryption.

Facebook and Monetization Attempts

  • During acquisition, WhatsApp founders had some verbal and written agreements with Facebook on monetization practices.
  • Projections for WhatsApp revenue were ambitious ($10 billion/year by 2019).
  • Founders resisted ad integration, favored metered usage model, but were overruled.
  • Disagreements led to founders leaving Facebook.
  • Facebook linked WhatsApp profiles to their servers, breaking initial promises.
  • 2017: EU fined Facebook €110 million for linking accounts deceptively.

Data Mining and Privacy Issues

  • Facebook gathers extensive data from WhatsApp user profiles and usage patterns.
  • Combined with existing data from other platforms like Facebook and Instagram.
  • Facebook Pixel tracks user activity across websites for ad targeting.
  • WhatsApp’s role in business communications globally, especially in developing countries.

WhatsApp as a Super App

  • Adopted by businesses for customer interaction due to ease of use and customer accessibility.
  • Facebook integrates features like payments, Shops, and advertisements within WhatsApp.
  • Messages stored on Facebook servers for businesses, potentially accessible by them.

Final Notes

  • Despite encryption, the privacy complex regarding business communications and broader data mining remains a concern.
  • Evolution into a super app indicates strategic adaptation, with implications for both privacy and user experience.