Creating Custom Chatbots for Your Website

Jun 26, 2024

Creating Custom Chatbots for Your Website

Introduction

  • Custom chatbots can be powerful tools for websites.
  • Setting up a chatbot can be overwhelming without experience.
  • This guide shows how to set up a chatbot from scratch using BotPress.
  • Benefits: improve customer chats, save money, add a personal touch.

The Potential of Chatbots

  • Many people monetize chatbots successfully:
    • $112,000/month in 42 days
    • $2,500/week
    • $3,000 per chatbot
    • $5,000/month
  • Chatbots can perform various tasks such as:
    • Customer support
    • Lead generation
    • E-commerce assistance
    • Virtual assistance
    • Language translation
    • Information retrieval

Getting Started with BotPress

  1. Go to BotPress: BotPress is a highly recommended chatbot creator.
  2. Sign Up: Click on 'Get Started', it’s free.
  3. Create Chatbot:
    • Click on 'Create Chatbot' and then 'Edit'.
    • Choose 'Start from Scratch' or use an available template.
    • Delete any pre-existing nodes; keep only the 'start' and 'end' nodes.
  4. Add First Node:
    • Right-click, choose 'Standard Node', and drag from 'start' to the new node.
    • Add a 'Text Card' to the node.
    • Example: "Hello, welcome to your personalized chatbot."
  5. Build Functional Nodes:
    • Add a 'Standard Card' to gather information, e.g., number of employees.
    • Capture the response in a variable (e.g., num).
    • Use expression nodes to handle different responses.
    • Example: Different responses based on number of employees.

Advanced Features

  • Creating Choices:

    • Add multiple-choice questions for further interaction.
    • Example: "Would you like to talk with one of our AI experts?"
    • Gather email if they choose 'Yes'.
  • Knowledge Base Integration:

    • Add a default knowledge base for pre-defined answers.
    • Upload documents, web pages, searches to the knowledge base.
    • Example: FAQ about shipping, returns, etc., retrieved from sitemap.

Testing and Finalizing Chatbot

  • Test Chatbot:

    • Use the emulator to test the chatbot interactions.
    • Verify responses and flow consistency.
  • Publishing and Integration:

    • Publish the chatbot on BotPress Cloud account.
    • Use the script provided to embed chatbot on a website.
    • Insert the script between the body tags in your HTML page.

Additional Resources

  • BotPress YouTube Channel for more tutorials.
  • Start setting up your chatbot using the link provided in the video description.

End of Guide.