Creating Custom Chatbots for Your Website

Introduction

• Custom chatbots can be powerful tools for websites.
• Setting up a chatbot can be overwhelming without experience.
• This guide shows how to set up a chatbot from scratch using BotPress.
• Benefits: improve customer chats, save money, add a personal touch.

The Potential of Chatbots

• Many people monetize chatbots successfully:
  • $112,000/month in 42 days
  • $2,500/week
  • $3,000 per chatbot
  • $5,000/month
• Chatbots can perform various tasks such as:
  • Customer support
  • Lead generation
  • E-commerce assistance
  • Virtual assistance
  • Language translation
  • Information retrieval

Getting Started with BotPress

1. Go to BotPress: BotPress is a highly recommended chatbot creator.
2. Sign Up: Click on 'Get Started', it’s free.
3. Create Chatbot:
   • Click on 'Create Chatbot' and then 'Edit'.
   • Choose 'Start from Scratch' or use an available template.
   • Delete any pre-existing nodes; keep only the 'start' and 'end' nodes.
4. Add First Node:
   • Right-click, choose 'Standard Node', and drag from 'start' to the new node.
   • Add a 'Text Card' to the node.
   • Example: "Hello, welcome to your personalized chatbot."
5. Build Functional Nodes:
   • Add a 'Standard Card' to gather information, e.g., number of employees.
   • Capture the response in a variable (e.g., num).
   • Use expression nodes to handle different responses.
   • Example: Different responses based on number of employees.

Advanced Features

• Creating Choices:

  • Add multiple-choice questions for further interaction.
  • Example: "Would you like to talk with one of our AI experts?"
  • Gather email if they choose 'Yes'.

• Knowledge Base Integration:

  • Add a default knowledge base for pre-defined answers.
  • Upload documents, web pages, searches to the knowledge base.
  • Example: FAQ about shipping, returns, etc., retrieved from sitemap.

Testing and Finalizing Chatbot

• Test Chatbot:

  • Use the emulator to test the chatbot interactions.
  • Verify responses and flow consistency.

• Publishing and Integration:

  • Publish the chatbot on BotPress Cloud account.
  • Use the script provided to embed chatbot on a website.
  • Insert the script between the body tags in your HTML page.

Additional Resources

• BotPress YouTube Channel for more tutorials.
• Start setting up your chatbot using the link provided in the video description.

End of Guide.