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Situational Leadership Model - Keith Tower

Jun 6, 2025

Overview

This lecture covers the situational leadership model, focusing on how leaders should adapt their style based on followers’ competence and commitment to maximize effectiveness.

Introduction to Situational Leadership

  • Situational leadership was created by Ken Blanchard around 1969 and has evolved, with the latest model in 2013.
  • It is a prescriptive leadership approach, recommending leaders adapt their behavior according to the situation.
  • Leadership effectiveness depends on matching leadership style to the needs of the followers and the task.

Leadership Styles in Situational Leadership

  • Two key dimensions: directive behaviors (leader sets direction, instructions) and supportive behaviors (leader provides encouragement and input).
  • Four leadership styles result from combining these dimensions:
    • S1: Directing (high directive, low supportive)
    • S2: Coaching (high directive, high supportive)
    • S3: Supporting (low directive, high supportive)
    • S4: Delegating (low directive, low supportive)

Follower Development Levels

  • Development level combines competence (skill) and commitment (motivation):
    • D1: Low competence, high commitment — best matched with S1 (Directing).
    • D2: Some competence, low commitment — best matched with S2 (Coaching).
    • D3: High competence, variable commitment — best matched with S3 (Supporting).
    • D4: High competence, high commitment — best matched with S4 (Delegating).

Matching Leadership Style with Follower Development

  • Effective leaders diagnose follower development level and choose a leadership style that matches.
  • The same follower may require different leadership styles for different tasks.
  • Leaders must assess both the task requirements and the followers’ skills and motivation.

Strengths of Situational Leadership

  • Widely recognized and practical for leader training.
  • Easy to understand and apply in real-world settings.
  • Provides clear guidance on which leadership style to use.
  • Emphasizes leadership flexibility and adaptation.

Weaknesses of Situational Leadership

  • Lacks extensive academic research backing.
  • Does not explain how followers' competence and commitment develop over time.
  • Provides little guidance on leading diverse groups with varying development levels.

Key Terms & Definitions

  • Situational Leadership — a model prescribing leadership style based on follower readiness.
  • Directive Behavior — one-way communication where leaders tell followers what, how, and when.
  • Supportive Behavior — two-way communication involving encouragement and input.
  • Competence — follower’s skill level for a specific task.
  • Commitment — follower’s motivation and confidence for the task.
  • Development Level — the combination of a follower’s competence and commitment.

Action Items / Next Steps

  • Review the situational leadership grid for a visual summary.
  • Prepare for the next lecture on servant leadership.