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Incentivio Online Ordering Overview

Jun 26, 2025

Summary

  • The document provides an overview of Incentivio's restaurant online ordering system, highlighting its features, benefits, and related products.
  • Key points include the commission-free model, seamless integration with existing restaurant websites, and an array of digital tools designed to improve operational efficiency and guest experience.
  • Additional services such as loyalty programs, marketing suites, mobile apps, and delivery integrations are also promoted.
  • The content targets restaurant owners and managers seeking to enhance brand visibility, increase digital revenue, and streamline operations.

Action Items

  • No explicit action items were referenced in the content provided.

Online Ordering System Overview

  • Incentivio's online ordering platform enables restaurants to accept delivery, takeout, and curbside pickup orders directly through their branded website without incurring commission fees.
  • The system is fully customizable, supporting restaurant branding, menu images, and guest preferences for re-ordering and scheduled orders up to a year in advance.
  • Integrates with existing POS systems, allowing for effortless menu and price updates, and the management of multiple locations from a single dashboard.

Key Features & Capabilities

  • Commission-Free Model: Restaurants retain full revenue without third-party commission deductions.
  • Digital Revenue Growth: Online ordering is designed to expand customer base and drive digital sales through an intuitive and customizable interface.
  • Guest Experience: Offers multiple ordering options (curbside, pickup, drive-thru) and flexibility for guests to choose how and when they order.
  • Brand Alignment: The platform ensures that all digital touchpoints reflect the restaurant’s brand identity.
  • Delivery Integrations: Provides access to on-demand delivery services at a flat rate, with real-time order tracking, without hidden fees.

Related and Add-On Products

  • White-Label Mobile Apps: Custom restaurant apps for direct guest engagement.
  • Gift Cards: Fully integrated gift card solutions for in-store, mobile, online use, and digital wallets.
  • Marketing Suite: Automation and analytics tools for targeted campaigns and improved engagement.
  • Churn Management, Menu Intelligence, Automated Upsells: Tools to reconnect guests, optimize menu offerings, and increase check sizes.

Resources & Support

  • Incentivio offers a variety of resources including blogs, guides, podcasts, customer stories, and direct customer support.
  • Transparent company information, contact details, and multiple support channels are provided.

Decisions

  • No decisions were documented in the provided content.

Open Questions / Follow-Ups

  • No open questions or follow-ups were identified in the document.