HR Party of One: Helping Teams Cope with Stress

Host Introduction

• Host: Ryan McCausland
• Context: Challenges of working remotely, parenting, and dealing with isolation during COVID-19.

Purpose of the Episode

• Aim: To discuss how HR professionals can help their teams manage stress.
• Focus: Utilization of Employee Assistance Programs (EAPs).

Understanding EAPs

• Definition: Benefits designed to help employees deal with issues affecting job performance, mental health, or emotional well-being.
• Services Offered:
  • Short-term counseling
  • Free and confidential assessments
  • Referrals
  • Follow-up services
• Prevalence: 91% of SHRM poll members indicated their company offers EAPs.
• Relevance to Millennials: Millennials are receptive to EAP-like coaching; referred to as the "therapy generation."

Steps for HR Professionals

1. Verify EAP Offerings

   • Confirm if the company offers an EAP.
   • Check with benefits broker or disability carrier.
   • EAPs may be included in disability plans.
   • Use Employee Assistance Purchasing Guide if needed.

2. Inform Employees About EAP

   • Ensure employees are aware of the EAP and its benefits.
   • Provide contact information (e.g., phone numbers).

3. Assure Privacy

   • Reiterate that privacy is protected under federal law.
   • Mention online services and mobile app options for improved privacy.

Personal Note from Host

• Personal challenges with balancing work and family while working remotely.
• Importance of EAPs in maintaining employee health and balance.

Strategic Role of HR

• Emphasize the strategic importance of HR roles in facilitating employee well-being through EAPs.

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These notes capture the key points discussed in the episode, focusing on the relevance and implementation of EAPs in supporting employees during challenging times.