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Understanding the Design Thinking Process
Mar 13, 2025
Overview of Design Thinking
Introduction
Presenter: Jonathan from AJ and Smart
Topic: Design Thinking and its relevance in 2020
Importance: Used by innovative companies worldwide; essential for designers, product managers, and anyone interested in innovation.
What is Design Thinking?
Definition:
A philosophy and set of tools for creative problem-solving with a human-centered approach.
Focus on understanding the user's needs and innovating based on those needs.
Different from past problem-solving processes which focused on technology over user needs.
The Design Thinking Process
Step 1: Empathize
Objective:
Understand the people for whom you are designing.
Activities: User interviews, creating personas, gathering insights about user problems and behaviors.
Step 2: Define
Objective:
Synthesize the empathize phase information to define user needs and insights.
Activities: Analyze the data from interviews, identify common problems and challenges.
Step 3: Ideate
Objective:
Develop solutions based on insights from the empathize and define phases.
Activities: Brainstorming sessions, idea generation, matching ideas to user needs.
Step 4: Prototype
Objective:
Create simple, testable prototypes of the ideas generated.
Characteristics: Prototypes are basic, not fully designed or coded, meant for testing.
Step 5: Test
Objective:
Test prototypes with real users to gather feedback.
Activities: Use insights from testing to refine and re-enter the design process cycle.
Key Points
Design Thinking is a cyclical process: Iterates from testing back to defining and ideating based on new insights.
Flexible Methodology:
Unlike design sprints, Design Thinking is not a strict recipe but rather a flexible framework.
Mindset and Philosophy:
Focuses on understanding and solving for human needs.
Additional Resources
Weekly content on design thinking: Available on AJ and Smart's LinkedIn and YouTube.
Workshop resources: Workshopper.com provides guides and tools for running design thinking workshops.
Engagement and Community
Encouragement to subscribe to AJ and Smart on YouTube for more content.
Invitation to engage with AJ and Smart on LinkedIn for additional insights and resources.
Conclusion
Design Thinking remains a vital tool in innovation, adaptable to the needs of those using it.
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Full transcript