At this point, you must know we're big fans of The Office. And part of what makes the show so good is how terrible Michael is at being a manager. There are hundreds of examples to pick from, but if you want to be a successful manager, basically just do the opposite of whatever he would do. Luckily, Michael Scott, we're here to help you. In this video, we'll go over some of the things that successful managers do to lead their teams.
This is the first video in Unit 23, Project Management. Take a look at this breakdown, which shows you how often this unit comes up on district, state, and international exams for each of the different clusters. Hello and welcome. This is lesson 23.1 Achieving Success.
Now let's get to work team. In this video, there are a few topics that we will go over. First, we'll talk about the five components of successful management.
Then we'll discuss the workplace environment. Management is one of the four functions of business. If you need a refresher on the four functions of business, check out this diagram.
There are five components to successful management. Interpersonal skills, attitude, time management skills, work habits, and personal well-being. Interpersonal skills are the skills that enable a person to interact with others positively and positively.
and by far the most important skill is good communication. After that you need respectfulness, empathy, open-mindedness, a sense of humor, trustworthiness, and dependability. Respect in the business world is extremely important. You should always listen to everyone's point of view and be polite and courteous.
That includes respecting people who are different from you. Whether it's race, religion, ability, or age, diversity in the workforce is actually an advantage. One of Michael Scott's biggest mistakes was making generalizations about groups, what's called stereotyping.
This is not acceptable. It can be overcome by focusing on the work each person does, not the stereotype about their group. If you show people respect, they'll respect you back. Empathy is your ability to see things from the perspective of others.
That way you're able to understand why people behave in the way they do, and you can respond better. The third interpersonal skill is open-mindedness, which means you can consider other people's point of views. This also means that you can take criticism well, and give criticism well too.
Next, a good sense of humor allows you to break tension and make communication easier. This should also be trustworthy. meaning they should keep their promises and be fair.
The last interpersonal skill is dependability. When a dependable person takes on a task, you know that it'll actually get done. Now that we've covered interpersonal skills, let's move on to attitude, which is the way a person looks at the world and responds to events. Naturally, people want to be around optimistic people with positive attitudes.
You can embody this attitude with self-motivation and adaptability. Self-motivation is having the initiative to accomplish your goals. Adaptability is the ability to change in order to be more fit for a certain situation.
The workplace environment is constantly changing, so being able to adapt to new circumstances is a really useful skill. The third thing a successful manager needs is time management skills. This can help you make the best use of your time, but requires organization. One of the biggest challenges in time management is handling new information, whether that's a new task, email, or problem. As soon as you get new information, you should either act on it, file it, or get rid of it.
If you label your files properly, it will be really easy to find them when you really need them. Time management also involves creating to-do lists and calendars. This will help you avoid conflicts and keep yourself organized. Finally, make sure you're not procrastinating, which is when you leave things for the last minute. As high school students, we're pro-procrastinators, but it can be a serious problem when you miss deadlines.
Sometimes, it's useful to multitask, but not when it produces low-quality work. Now, let's talk about work habits. These are basic actions carried out daily at work that can help you be efficient and productive.
These are similar to study habits. Here is a table for good work habits that everyone should follow to be successful. The last component of successful management is personal well-being. And it has two components, good health and appearance. I know this is stuff you've been told your entire life, but you should make sure to get enough sleep, exercise regularly, eat a balanced diet, manage stress, and balance work and home life in order to maintain good health.
And then, dressing appropriately allows you to project a professional image. Now let's talk about the workplace environment. This is something that Human Resources, or HR, typically deals with. If you don't remember what HR does, you can go watch the video we made on this. Basically, they make sure that all employees are healthy and comfortable in order to ensure they are doing productive work.
Maintaining the workplace environment is typically done through ergonomics and preventing workplace accidents. Ergonomics refers to the science of adapting the workstation to fit the needs of the worker and lessen the chance of injury. Workers who spend a lot of time doing detailed work with a computer, tablet, or other electronic device are susceptible to eye strain, back discomfort, and hand or wrist problems.
You can purchase many ergonomic accessories to help make the workstation a more comfortable environment. For example, wrist rests, foot rests, and specially designed chairs and back supports can be used to support the workstation. can make it easier to spend long periods of time in front of a computer.
Take a look at this figure, which shows ideal work conditions using ergonomic principles. The last thing we're talking about here is workplace accidents. Falling hazards, lifting hazards, and material storage hazards account for most workplace accidents that occur in most offices.
Falling hazards are sources of injury as a result of slipping or falling. Falling is the most common workplace injury and can result in broken bones, head injuries, and muscle strains. To avoid falls, close drawers completely, don't stand on a chair or a box to reach, and secure cords, rugs, and mats.
Lifting hazards are sources of injury as a result of improperly lifting or carrying items and often result in serious back injuries. Most of these injuries can be avoided by making several small trips with items rather than one trip with a heavy load, using dollies or hand carts whenever possible, lifting with the legs instead of the back, and never carrying an item that blocks vision. Finally, material storage hazards are sources of injury that result from the improper storage of files, books, or office equipment. Inappropriate storage often poses fire risk, but this can be avoided by refraining from stacking boxes or papers on top of doll cabinets, storing heavier boxes on lower shelves, and always keeping aisles and hallways clear. Now that we've gone over all the content, Again, it's time to test your knowledge with a real docket question.
Pause the video and try to answer. The answer is B. Procrastination can make it difficult to manage commitments. As we discussed, procrastination may seem harmless, but when you leave all your tasks for the last minute, they can become extremely difficult to manage.
And here are the sources we used for this video. Feel free to check them out if you still have any questions. Alright that pretty much sums up Lesson 23.1, Achieving Success.
Great work team and we'll see you in the next video.