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MEGA Platform Overview

Aug 24, 2025,

Summary

  • This content provides a comprehensive overview of the MEGA cloud storage platform, covering features, account management options, security policies, file transfer limits, subscription management, and object storage setup.
  • No meeting or collaborative discussion took place; the content consists entirely of website UI text, system messages, user guidance, and help documentation.
  • No group decisions, action items, or attendees are identified, as this is not a meeting transcript.

Action Items

  • No action items identified.

General Platform Features and Account Management

  • MEGA provides cloud storage, object storage, a VPN, password manager, file sync, and backup solutions for individuals, freelancers, and businesses.
  • Users can sign up for free or paid Pro plans, with varying storage and transfer quotas.
  • Storage and transfer quotas are enforced, with system warnings and upgrade options when limits are exceeded.
  • Temporary sessions are in use for non-registered users, and there are reminders to register for continued access to files.
  • Users can reset passwords, recover accounts via recovery keys, and enable two-factor authentication for enhanced security.
  • Account locking protocols are in place for suspicious activity, requiring password resets via email.

File Transfers, Downloads, and App Usage

  • File downloading options include standard browser-based download or use of the MEGA Desktop App for improved speed and reliability.
  • Transfer limits and errors are communicated, with instructions for resuming, pausing, or canceling transfers.
  • Large file transfers or session encryption errors prompt users to use the desktop application.
  • Users can organize files in folders and buckets, share files or folders with various permission levels, and set password protection or expiry dates on links.
  • Duplicated files, incomplete transfers, and download errors are handled with specific dialogs and options.

Subscription and Payment Management

  • Subscription management includes plan upgrades, renewals, cancellations, and payment method updates.
  • Users are notified of expiring plans, failed payments, and deactivated accounts, with instructions for resolution.
  • Payment can be made via credit card, wire transfer, or vouchers, with details and instructions provided.
  • Subscription cancellation includes user feedback and confirmation dialogs.

Security, Privacy, and Cookie Settings

  • MEGA enforces zero-knowledge encryption for user data and provides detailed privacy and cookie policies.
  • Users choose from various cookie types and can adjust preferences to align with privacy requirements.
  • Security alerts are provided for credential or key mismatches, potential man-in-the-middle attacks, and guidance for contact verification.
  • Copyright compliance is strictly enforced, with dedicated reporting workflows for abuse, copyright infringement, and other violations.

Object Storage (MEGA S4) Setup and Management

  • MEGA S4 offers S3-compatible object storage with end-to-end encryption (though not zero-knowledge).
  • Users can create buckets, assign access keys, set endpoint configurations, and manage bucket policies.
  • Setup guidance and links to documentation are provided for S3 integration and policy management.

User and Business Account Management

  • Business accounts allow for user and group management, setting permissions, and policy assignment.
  • Deactivation, reactivation, and role-based access are supported, with explicit confirmation steps for disabling accounts.

Rewards and Achievements

  • Users can earn additional storage space through actions such as installing apps, inviting friends, and verifying mobile numbers.

Decisions

  • No decisions were made.

Open Questions / Follow-Ups

  • None identified.