Do you guys want to know how much a mobile car detailing business makes? It'll surprise you, so stick around and find out. Today we have Alan from GoDetail who scaled his business from zero to 11 employees in just six months.
He started this business as a side hustle and scaled it to, well, some incredible numbers that you guys will find out later in this video. It's the bread and butter of our business. From this corner all the way to that one, we'd like to know all the details.
This is a must-have tool, I would say. it exploded the business. So tell us a little bit about yourself, your business, and when you started GoDetail. Sure. So I started GoDetail straight out of high school.
I was 18 years old. Wow. And I was looking for some summer job that, you know, required me to be my own boss because I didn't like working for anybody else. Interesting. Did you learn that in high school?
I kind of learned that from my dad. You know, he's always been his own boss. So I wanted to kind of follow that same trajectory. Nice. Have you cleaned any cars before you were 18?
I mean, were you an expert? Did you know what you were doing? No. So I started just by watching YouTube videos and it kind of went from there, just watching a bunch of tutorials, learning how to clean exteriors, cleaning interiors. And it kind of just took off this past year when I formally launched the business.
What's the plan for the day? Talk to us a little bit about that. What are we doing?
Sure. So we're going to hit a few locations. First one's going to be at a mobile detail, and the second one's going to be at a dealership. Nice, okay.
So we're going to just load up the car with a few things. Okay. Well, while we do that, Alan, tell us, you know, is there anything you wish you'd known when you started GoDetail? And what was that that could have helped scale your business faster?
So a lot of things. One of them would definitely be marketing. So learning, you know, how to market my product, my services, and get more clients in the door initially.
Because that was the biggest hurdle. So knowing that now, what would you do different at 18 or when you really started scaling? I would just start utilizing more social media, to be honest with you. Facebook, even TikTok is really popular these days. Wow, okay.
YouTube, all the social platforms you could think of. Gotcha. Okay, yeah.
And we'll talk about specifics of marketing later in this video as well. So stay tuned. Alan, talk to us a little bit about what you did to scale your business. The biggest thing for me was definitely reviews.
So whether that's Yelp reviews or Google reviews, those kind of give you the initial credibility you need for people to pick up the phone and start calling you. Because if you don't have those initially, no one's going to trust you as a business owner. So before that, you obviously didn't do it. And then you started focusing on reviews. Yeah.
What did that do to the business? It exploded the business, yeah. So I was getting maybe one or two calls a day before the reviews, just through word of mouth.
And then after that, I was getting closer to 15, 20 calls a day, which really picked up business. And at that point, I had to hire more help. Would that be the second thing, basically, once you can hire?
Once you can hire, I would definitely hire your first employee as soon as you can. Gotcha. Because that'll kind of pull you away into...
of a more managerial position where you're not detailing all the time. You could focus on the bigger picture and, you know, just focus on scaling the business, which is where you want to be. All right, you guys, we're going to go to a mobile detail and show you exactly what happens on the scene.
So let's hop in. And I believe it's just a couple minutes away. Alan, tell us where we're at. Sure.
So we are at a mobile detailing client's house. This is part of our mobile service where we come to you and detail your car at your house. So you don't have to really, you know, go into a shop, which is typical, and wait three hours, four hours for your car to get detailed.
Nice. That's why people like our service. So today we're going to be detailing this Volvo XT60.
And this is kind of the setup that we come with every day. We've got all our products lined up, our canopy in case it starts raining. We got our step ladder, you know, all the products and tools you could think of for a detail. Gotcha.
Okay. How much did it cost for you to get going with GoDetail? What was the initial budget and how did you spend it?
Sure. So I started out personally with $500, which, you know, isn't a lot, honestly, for detailing products, detailing equipment. That went towards a nice vacuum, a pressure washer, and just a few chemicals and tools to get started.
And then how long, I'm guessing, did it take you to recoup your initial $500 investment? It took me about two details when I first started out. So one day's work. Well, I know you've got to do a bunch of stuff here, so we don't want to keep you from your job.
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So download Stash right now, add $1 to your portfolio. and you'll get an additional $50 bonus to start investing. It's that simple, you guys. Click the link below if you want to build strong financial habits by using a tool that automates your investments on a set schedule. So let's talk about what you made during your first year, Alan.
Yeah, so when I was doing it, you know, part-time, just as a college, you know, summer job, before I dropped out. Anywhere between $30,000 to $40,000. Wow.
Just one summer, just working alone. That's pretty good as a side hustle. Yeah. I really didn't want to work for anybody else.
I got the idea to work for myself and try to promote the business and kind of keep it alive while I was trying to pursue my college degree. Right. Walk our audience through your setup here because it's super clean, well organized. From this corner all the way to that one.
We'd like to know all the details. Sure, yeah. So first things first, you need a nice pressure washer.
Okay. You could get started with something a little cheaper than this. This is like a high-end electric pressure washer. You could get away with spending $100 on one, and it'll do you fine for about six months. Then we got your retractable hose.
This is super handy. Oh, wow. That's pretty cool. Yeah, so this is about 100 feet.
It always does the job. I've never had issues with it. Okay.
We've got a blower just for drying off the car. Okay. This is probably one of the essentials as well.
You need a nice vacuum that's very portable. So I use this rigid one. You want to get yourself a step ladder for the bigger cars that you have to climb on top of, the SUVs, trucks.
So invest in a nice ladder that you're not going to fall off. Flip hook or hook? Hook?
I've never seen that. Yeah, so these are gorilla ladders. And I... I'll link all the products I use, all the tools I use at the end of the video. So if that's helpful to the viewers, I'd love to offer that.
That's cool. You've got a ton of products here as well. I mean, is there a specific order to how you've arranged this or not really? Not really. I just try to make it look nice.
We've got our shine sprays, our Zenits. But it's really important to be able to source your products locally and in bulk because that's how you save a lot of money and make those margins bigger. What is your overhead today? Can you break that down for us? Sure.
So our overhead per month is roughly $25,000. Okay. So we're making on a good month like $60,000. On a slower month, we're making closer to $40,000.
Wow. But, you know, that changes with the seasons, of course. Less people get their cars detailed in the winter compared to spring and summer.
Right. How's the $25,000 breaking down, though? Can you break that down for us? Yeah. So what goes into that is mostly labor.
Taxes, of course, taxes every month are about, I would say, anywhere between $5,000 to $10,000, just in taxes. L&I and all that? Yeah, yeah, yeah.
Gotcha. So those kinds of taxes, like wages, salaries, those take up the biggest amounts of tax. What are you spending on, like chemicals and equipment per month as well? So chemicals and equipment, about $5,000 per month, and then the rest, just marketing and advertising.
Talk to us briefly about some of the mistakes you may have made when you just started to go detail and what were they? What would be your tip? So a big mistake I made was probably buying the wrong products, first of all.
So, you know, I got the wrong polisher. I got the wrong vacuum. They ended up failing on me later.
I ended up having to buy the one that I should have bought the first time. And that kind of, you know, cost me some money starting out. Right. So for those watching right now and saying, hmm, I wonder what he means and how. How would I avoid that mistake?
Where would you go to as someone who's starting out to know exactly the product to buy? Like what resource? So YouTube was a big one for me. At first I tried, you know, just starting on my own, not watching a lot of videos, not watching a lot of product tutorials, reviews.
But when I, you know, actually spent the time invested in myself, invested in my knowledge of the detailing business, that's when I saw the most results. Share with us your packages that you have set up. How did you come up with that?
I mean, over time, did you figure out that you can make more by offering this and that? Like, for example, with what you're doing for this client, what are they going to be paying you for? And how's that broken down?
Yeah, so this client's just paying for a full detail. So it's inside out detail takes about three hours to complete, and they are paying 297. Okay. So we kind of undercut our market like compared to other deep mobile detailers which charge 10% more and that's just a way for us you know get the higher hand yep and be able to deliver the same service grab a bigger audience what if I brought you a huge SUV because this one seems like a mid-sized SUV is it the same rate or how do you upcharge on that yeah so we do have different packages prices and I will link that like in the description below just to show you know what ballpark figures are people could kind of go off those If they want to set up their own detailing business, it'll definitely be a helpful place to start. Okay, awesome. That's a good tip.
And you guys, I haven't mentioned it earlier, but do check out our podcast. We talk to people like Alan. We ask more specific questions that we don't get a chance to do here.
So check it out, upflip.com forward slash podcast. What do you got here? And then you've got more stuff through this corner as well.
This is kind of our charging station. You know, we got these portable batteries we use. I really like DeWalt.
There's also Milwaukee, Makita. There's cheaper ones you could also invest in. What about DeWalt that you like? Just because you mentioned that, so I'm curious why. Yeah, so they just don't break down.
That's my favorite thing about them. They're rugged, they last a long time, and I've never had an issue with DeWalt. That's it. That's a tip for you guys from tested and proven skills and experience. Okay.
So the shop is mostly used for ceramic coatings. As you can see, these lights up here, they're going to show all the swirls in a car. Easy to find them, easy to correct. Are these just basic LED lights or anything special about them? So these are specifically for car garages that specialize in, you know, painting cars, polishing cars.
You could pick one of these up on Amazon. There's cheaper options, too. I just like to buy it. the high-end stuff because I can, but back when I was starting out, you could get away with 500 bucks to start out the business. So why did you decide to do mobile detailing?
I mean, what are the advantages versus setting up a shop? First of all, there's no overhead. With getting a shop, you could be...
be expecting somewhere between three to five thousand dollars of rent each month. That's pretty steep. Yeah.
Doing mobile really helps cut that cost. Another big thing is people like having somebody come to their house, not having to wait somewhere for three, four hours. That's a big one. Okay.
And then you mentioned profit margins. So it sounds like the profit margins for mobile detailing is more. Yeah, I would say it's about 50 percent, which is really high in the industry.
Most. you know, shops are working with anywhere between 20 and 30%. But you have that shop that we showed earlier. Yeah. What happens in there besides Ceramic Pro?
I mean, you still bring customers there, don't you? So that's kind of reserved for the customers that don't have access to water and electricity. Okay.
So, you know, let's say someone's living at an apartment complex and their, you know, landlord or the company, the complex doesn't have access to water and electricity. So we actually, you know... When one of those customers calls, I'm like, I just tell them we have a location that they could come to that's not too far out of their way. So I want to touch on equipment. I know we asked that a little bit earlier, but I see some new tools here, like this piece right there.
Talk to us about some of this stuff here and what it costs and why you went with what you went. Yeah, sure. So this is our blower.
It's used for expediting the drying process. This is a must-have tool, I would say. This is an extractor.
You don't have to start out with this, but it is really helpful for getting like stains out of the seats, upholstery, stuff like that. And then this is a drill brush that we use for cleaning these floor mats. Oh, wow. It really speeds up the process.
That's insane, man. Hey, it surely beats the physical labor with your hand. I mean...
Yeah. I like to use tools to my advantage just so we could speed up the detail and get on to the next job. That's awesome.
What would this little thing cost? So you can get a set of these drill brushes in all different sizes for about $20. And I would definitely invest in one of these when you're starting out because it'll save you so much time.
Got it. Okay. Anything else you want to point out as far as equipment or stuff that you use, tips, tricks? I would invest in a nice foam cannon.
So this is a higher-end one. This is an Adams Polishes foam cannon. But you could get cheaper ones for like 20 bucks starting out. And this really helps with like coating the car with soap, kind of like we did earlier. And it really expedites, you know, the washing process.
So what's your role in the business today? Talk to us about your regular day and what you do and how you spend the time. Sure. So I just, you know, oversee jobs, make sure everything goes smooth. I answer all the phone calls, set up the appointments.
Make sure everyone's happy. That's a big day-to-day job. And then focus on marketing because if there's no clients, there wouldn't be a business. Right.
Like regularly posting to social media. Like I said, you know, Instagram, Facebook, TikTok, we just got into. In terms of social media, Alan, what's giving you the best return or response with new customers? Which platform? I don't know if you consider Google social media, but Google My Business is a big tool we use.
Okay. It's sort of like... the Yelp of Google, but it's a place where people can leave their reviews.
You could post updates on there. We're having this special this month, this special this month, summer special, Black Friday special. It's a good place to post all that. Is that something you have to get screened for or apply for? What can you share on that?
Yeah, anyone could start a Google My Business. If you want to start your own detailing business, it's the first thing I would recommend anyone do. because we are just getting so many clients from the Google My Business compared to other platforms. Are you spending on Google My Business as well?
Is there a budget for that? Google My Business is completely free. Wow.
Yeah, so that's where I would recommend anyone get started out. To wrap up the shop tour, per se, you've got some stuff behind you. Why don't you tell our viewers what you've got there?
Sure. So, yeah. This is probably the most essential product we use.
These are just microfiber towels. I pick these up at Costco. You can get them at Walmart, Sam's Club.
They're high quality microfiber towels. We use them every day for detailing cars. They're machine washable and they'll last as long as you will make them last.
Gotcha. I was going to say, do you go through a lot of them just because they get wasted a lot or what's the deal? Because you got a ton of them.
Yeah. So this is kind of just the stock for all 11 employees. But typically, we just machine wash them.
They're ready to go again, you know, the following week. Nice. Okay. Alan, out of all this cool stuff, products, these towels, et cetera, what would you say are like the number one or two, three things that are crucial for this business? Yeah.
So starting out, you definitely need to invest in a vacuum and a pressure washer. I'd say those two are your like base products or base tools that you want to use. And then in terms of products, just a fun question, like what would be the first product that you'd get after a vacuum, after the pressure washer?
Would it be a wax? Would it be soap? Right.
So starting out, I'd say you want to focus on just cleaning the cars because the more advanced stuff will come later. You want to get good at the basics. So I would invest in an all-purpose cleaner and some kind of window cleaner.
Okay. Yeah. Great tip.
Alan, so let's talk about... How you train your employees, because you hired so quickly in such a short period of time, right? Yeah. So what's your process for making sure your quality is still there, quality control, you know, etc.? So a big part of it is setting the expectations from the get-go, just making sure they're going to do what they're told, you know, they're going to do it the right way, and they're not going to cut corners.
So the training process is pretty vigorous. I would usually accompany them for a whole month, or I'd have one of the managers accompany them for a whole month. to just make sure they know what they're doing before they're allowed to go out on their own, detail a car all by themselves. So we're gonna go and show our audience your biggest client, right? And how he won them over by setting up his crew.
So let's go check it out and we'll give you guys an inside look. Tell us where we are. All right, here we are.
We're at one of our dealership clients'locations. So we've got this first bay all to ourselves. Nice.
It's kind of an assembly line process, and we start here, and the cars come out all the way at the other end. Wow, and this is one of your biggest clients that will remain unnamed. Unnamed, yes.
But how many cars go through here, through your company, of course? Sure, so on a good day, we go through about 10 cars to 15 cars. Okay.
A slower day is like under 10 cars, but we're usually at the 15 car per day mark as of right now. Is it a full detail on all these vehicles? Just one, like you said, assembly line, same thing for everything?
Yep. So we do the exterior, interior, hit the wheels. It is a lot faster though, compared to our mobile details where we spend like three hours on a car. Here, we would spend roughly 40, 45 minutes per car. able to share what the company or the client is paying per vehicle?
Yeah, so typically the base price per vehicle, so if you want just a super simple clean, is $60. But let's say, you know, they want us to do some tire shine, some wax here and there, some polish work, you know, that could cost all the way up to $140. Gotcha, okay. How did you, how were you able to secure, you know, this special large client? Yeah, so most dealerships actually reach out to me Because of our online presence, we have such, you know, good reviews and so many of them that they're usually come to us first.
How did you get your first customer? What are some tips on that? So getting your first customer can be as simple as, you know, calling up your aunt or uncle. But if you don't have a lot of family members, you know, where you live in, maybe you moved away, a good place to start is Facebook.
So, you know, you have about, you know, a couple hundred friends on Facebook. Hopefully you could reach out to, you know, any one of them that you think might need a car detail. You know, let's say they have a car.
They're established. They could afford it. Beg them to give you your business. And you could just say like, hey, I'm starting out this business.
Could you support me? And could I earn your trust? I'll give you like a discount because you're going to be one of my first customers.
And, you know, get your first customers that way. Okay. Awesome. Hey guys, Alan has an incredible offer for you guys in terms of resources to build a business.
So tell us a little bit more about that. Sure. So included down below, we're going to have a free mini course you could take on how to start your detailing business, as well as a paid course, which goes more in depth of how to make $10,000 per month in less than three months detailing.
And I kind of, you know, I came up with this offer myself after not being able to find adequate information online. So I kind of just packaged all my information into one course that gives you everything you need to know. So you built this course, designed it?
Yes. Okay, well make sure there's a link in the description below. You guys check that out. And don't forget to check out our podcast blog as well.
You've got 11 employees, you've got three vans, four detail jobs every day. How do you stay organized? I mean, is there a software that you use? Do you keep it all in your head? Yeah.
So share with us. We started using an app not too long ago. It's called Housecall Pro.
Housecall Pro. Yeah. And it kind of keeps all of our customers in one place. It shows us our schedule for the day.
I'm able to share jobs with employees and it just it's the bread and butter of our business. Nice. What are you paying for? Is it a subscription or?
Yeah. So it's a monthly subscription. It starts at fifty dollars, which is the plan I was on when I was starting out by myself. Now it's closer to like $300 a month and that comes with more premium features, but you don't need those to start out. Okay.
What else are you using to stay organized besides the app and that software, if anything? Yeah, so definitely having an accountant helps. Someone that could help you with payroll.
That's a big part of it. Also, we use Google Sheets for like our dealership clients just to keep all the car lists organized. You know, we did this many cars today, this many tomorrow. Okay.
In terms of, you know, marketing and online presence, I know we've touched on it earlier, but what's been really working for you when you started first? Yeah. And what are you doing now that's different from the start that's also working well?
Sure. So back when I... was starting, I would mostly focus on free advertising or free marketing.
So that includes that Google My Business I mentioned. That's definitely the biggest tool you'll ever find when starting any business, I personally believe. So now we just do...
You know, we still have that natural free marketing that we're working on constantly, but we are also doing paid advertising, which you don't need to start out, to be honest. Where are you doing paid advertising? So we have paid placement on Google Ads. So let's say someone searches car detailing in their area, we're going to pop out on top.
But honestly, Google My Business and good reviews. is all you need to start out. Okay.
So you mentioned reviews many times now, and obviously it's very important. Uh, what's your process for asking for reviews? So how do you, how do you follow through with that?
So Google doesn't have any rules on asking your friends for reviews. So I would start there, or let's say you have a distant family member that you detail for, or even a closer family member, you know, anyone could review your business. Okay.
So I would start there with your... you know, just local connections like neighbors, friends, family. I would get as many reviews as you can just to boost your business so other people see it.
How are you asking for reviews? Once you've finished the job with the client, is there a process that you have? So it's all integrated into the Housecall app.
Okay. So after, you know, a detail is complete for like a mobile detail, we would then, our system would automatically send out like a review request. I see, okay.
Can you rate our work? And that's when the customer would put in that Google review. So walk us through the process here with this dealer client.
How do things work from A to Z? Sure. So the cars come in at that entrance. That's our first stage of the process, just washing next years.
Then they come over here, we blow dry them. There's the blow dryer. Got it. Okay. And then these final two stages, they're vacuuming the cars.
They're doing a nice dusting. And then at the end, you know, they do the final touch-ups, check off the checklist, make sure nothing was missed. and then send them on their way to the client.
Are they driving the cars in and out, or do you have somebody else doing that? So my guys are responsible for driving them in and out. So you have a checklist.
Can you show us the checklist, or kind of what's unique about it? Sure, I could kind of go through it with you, but basically it's just to prevent us from missing anything. They have to get the trunk, we have to get the wheels, shine everything, make sure there's no dust, and we actually focus on primarily the driver's seat. So the customer comes in, where do they sit?
It's going to be in the driver's seat. So the driver's seat has to look pristine all around. Interesting.
So we put a little more effort in that section of the car than the rest. Let's talk about skills that you need to get into this business. What kind of skills do you need? So starting out, you don't need many skills.
You just need, you know, attention to detail and good communication. Like you want to be able to answer all the client's questions thoroughly, make sure they're satisfied with the job you do. and, you know, just answer any specifics about the detail.
Like let's say there's a smudge here. Can you get rid of that? There's a weird smell here.
Can you handle that? Gotcha. Okay. Any entrepreneurial skills that you can think of that later on would be very beneficial in order to continue scaling? Having a good marketing presence, you know, online presence is really big.
Not a lot of people know how to do social media. So having that too. under your tool belt is really important.
Okay. How much are you spending on advertising? I don't think I asked that question. Yeah, so on advertising for Google, we're roughly spending about 5,000.
That's with Google, with Facebook, with everything else we're doing. Gotcha. We're expecting at least a three, four X return on that investment.
Okay. Let's talk about employees a little bit. How many employees do you have and what are you paying them? What's the structure like? Sure, so the mobile detailers that do these jobs, they're kind of on a commission-based salary.
So, you know, they're getting about 30 to 35 percent of the total detail price depending on whether it's a regular detail, whether it's a ceramic coating detail. There's a lot that goes into it. I do have other employees. that work at dealerships. I just pay them hourly.
We have really good wages, so I like to, you know, incentivize people to work with us. What are you paying them as far as the hourly rate? Yeah, so typically they start out at $20 and they could work all the way up to $35 and our margins are pretty high, so that allows for that. What would be your advice as far as employees and just securing the right, you know, talented people?
Like, where do you find them? What's your experience been to hire 11 people? Yeah, so there's a few ways.
The best one I found was actually Snapchat, just putting on posts, $20 per hour hiring. And then when you're interviewing them, you want to make sure they got some hustle in them. They're pretty well-rounded. They could talk to customers and just gauge the employees.
by how they talk to you. So you show up to a client. Before you start touching their vehicle, is there anything else you do that's important? Sure, yeah. Let me show you.
We've got this clipboard, actually. So every client has to fill out this service agreement. This is super important.
This protects us as a company from, you know, damages we could incur during the detail. It goes over pre-existing damages. It allows us to take before and after pictures of their car with their permission. So this is probably the key thing I would have any mobile detailer pick up when they're first starting out.
Did you draft this yourself or did you just went with a format or any tips, tricks on people making sure? sure that you know what needs to be said is in there yeah so i drafted this myself i looked at a few others just to get some ideas and i kind of just tried to make it better okay are you willing to share this with our viewers yeah so i'll add a link in the description but you know i'm not a legal advisor i can't give legal advice definitely have somebody look it over for you use it if you want to use it right use it if you want to use it okay that's for you guys Talk to us about your supply relationships, right, with suppliers. How did you settle with them and how did you find them?
Any tips, advice on just finding the right stuff and having the right relationship with suppliers? Yes. So starting out, you definitely want to ask your supplier a lot of questions like what the products can be used for, you know, how to use the products.
They're going to be able to help you answer all those questions. Are they the ones that would basically educating you, right? If you don't. don't know something.
Yeah. Let's say you don't know how to handle a specific, you know, type of defect. Like they'll advise you with the tool and, you know, product to use for that specific case.
Okay. So that could be really helpful when starting out and not knowing everything in the beginning. How does the supplies work here for this particular client? Because it's just like you said, a treadmill, right?
Yeah. So this is kind of assembly line process. We use a lot more chemicals here than we would, you know, in our mobile detailing.
The supplier comes every other Tuesday here and they come on a work truck with all the tools necessary to detail. Nice. One of my guys just hops on board, just looks what we're missing and picks out the products we need for that those two weeks.
Is that a relationship thing or do every suppliers or all suppliers do that kind of a service? So most suppliers offer that mobile service. Nice. Some of them you're going to have to go into their warehouse and pick them out so it's not too big of a deal.
stretch for you to do. You're going to be restocking maybe once a month. It doesn't take that much time to do. Earlier in the video, we mentioned an incredible success tip that generates Alan three extra clients per mobile detailing job.
So Alan, talk to us about what that is. Sure. So this is one of the biggest investments you could make.
In a mobile detailing company, just picking up one of these A-frames, they're called, and you could pick one of these up for $250, but they're going to last you a lifetime. That's incredible. And this thing, which costs, like you said, a few hundred bucks, generates three customers on average. Yeah. So, you know, people just walking by, driving by, you set this on the main street, wherever you're detailing, and people would take pictures.
They might ask the detailer about the actual jobs. And it kind of just draws the eye to what we're doing here. That's awesome.
That's an incredible tip. And you guys should definitely invest in this right now. Let's talk about seasonality of your business, right? In the winter, people don't detail their cars as much.
In the summer, it gets crazy. How are you adjusting to these seasonalities? Any tips, tricks, things you're doing?
Yeah. So dealership clients are year round. So I'd advise you to be able to, you know, get a dealership client if possible because that's going to keep you busy all year round.
Something like this. Something like this, which is tough to get from the get-go, but if you keep working on it, get those reviews, get your website right, I'm sure they're going to call. Okay.
What else are you doing in the summer? Are you hiring more when it's busy or? Yeah, so let's dive into it more. Yeah, so I have more crews in the summer. There's more people on mobile.
We do a lot more full details compared to the winter where we're focused on interior details, like I mentioned, because, you know, once you clean the exterior and you go outside, it's all gross out there raining. Those, you know, the car is not going to stay clean for long. Right. As far as marketing, though, do you ship marketing as well?
Do you change things on that when it comes to seasonality? Yeah. So, you know, for each season, we kind of have our own special. You know, let's say there's like a summer special, you know, winter special.
We have different packages to accommodate the needs of people during different times of the year. We'll do Blitz time. All right. So let's dive into it.
What's your favorite business book? They Ask, You Answer by Marcus Sheridan. Okay.
What's the single most important factor for expanding any business? Getting the right employees. Got it. Okay. What's the one thing you cannot start your day without except coffee?
Tea. Tea. Okay.
What's your ultimate business superpower? I would make sure all of my customers are 100% satisfied. Now, at this stage of success, what advice would you give to your teen self?
Hustle, stay motivated, don't quit. This is a fan blitz question. So thank you guys for submitting your questions.
We really appreciate that. This is from Richard. What are his best strategies and tactics to seek, attract, and retain potential customers?
Make sure your marketing's on points. Make sure everything flows good, your website looks good, your flyers look good, your business cards look good, and come to work with a smile. Last thing people want to see is, you know, a down employee.
There you go. Okay, this is from Quinster48. How many hours do you work a day or a week? I'm always on the clock.
I'm picking up calls all day long from 7 a.m. to 7 p.m. And then, you know, when I go to bed before bedtime, you know, I might change the website. So I'm always working. Gotcha.
And last from Jesse Blanding Jr. Ask him anything from startup costs and where he gets his supplies. And I know this will vary from town, but I guess where do you get your supplies and anything else you want to mention?
Sure. So you can get your supplies from Auto Magic. I get them from a local supplier called Northwest Auto Solutions, and they do a great job at making a chemical that works the right way, has us work quick, and does a great job. Awesome. What's next for GoDetail?
What's your goal for the next 12 to 24 months? Yeah, so I want to get more vans just like this one. I want to get two more by February. and then get two more mobile detailing crews. Gotcha.
So right now you have how many vans? So right now we have three cars. You have three, okay.
Yeah, so I want to get that number up to five in the next few months. And that'll, you know, probably... Right now we're doing four mobile details a day. And when that happens, we'll be at eight mobile details a day.
Wow. Alan, in conclusion, this is the last question. What's the most important single thing that would help you get more clients? Sure.
So above all else, reviews. I keep mentioning it throughout this video for so long because it is the most crucial step. If you don't have those reviews, you're not going to have any trust. No one's going to reach out to you.
So I would focus on getting up to at least 20 reviews to start out. Gotcha. Okay. Any last piece of advice or words to our audience? Sure.
So. Stay motivated, don't quit. It's not gonna come easy, but stick with it and you're gonna see the results. That's awesome.
Keeping it simple. This has been great, Alan. Thank you so much. Thank you so much. Likewise.
All right, well, that's a wrap with Alan, the owner of GoDetail. I hope you guys really enjoyed it. Take the advice, execute on it and go be successful.
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