Microsoft 365 MS-900 Study Cram Overview

Introduction

• Purpose: Review key content for MS-900 exam preparation.
• Exam: Microsoft 365 Fundamentals (MS-900).
  • No deep detail, broad understanding is required.
  • 60-minute exam with approximately 45 questions.

Resources

• MS-900 Website: Essential resource for scheduling and exam details.
  • Download and review the skills outline.
  • Check for changes in updated versions.
• Online Learning Modules: Recommended for comprehensive preparation.

Microsoft 365 Applications

• General Information:
  • Usable on up to five PCs/Macs and five mobile devices.
  • Evergreen: Constantly updated with new features.
  • Managed settings for connected experiences available.
• Individual Applications:
  • Word: Document authoring, editor, researcher.
  • Excel: Spreadsheets, visualizations.
  • PowerPoint: Presentations, presenter coach, designer.
  • Outlook: Mail, calendar, contacts, tasks.
  • OneNote: Digital notebook with inking capability.
  • Teams: Collaboration, 1-to-1 chats, voice, video, groups, meetings.
• Versions: Available on desktop, mobile, and web.

Online Services

• Exchange: Email, calendars, anti-spam, anti-malware.
• Teams: Collaboration, team and channel setup, meetings, Microsoft Teams phone.
• SharePoint: Team sites, communication sites, hub sites.
• OneDrive: File storage and sharing, integrated with SharePoint.
• Yammer: Internal company social network.
• Microsoft Viva: Employee experience platform with four modules:
  • Connections: Bringing together SharePoint, Yammer, Teams, and Stream.
  • Insights: Personal and manager insights, combines My Analytics, Workplace Analytics.
  • Topics: Organizes knowledge using AI, creates topic pages.
  • Learning: Aggregates learning content from various sources.

Administration

• Microsoft 365 Admin Center: Manage users, groups, licenses, billing, reporting.
• User Portal: Web-based app versions, app downloads.

Evergreen Lifecycle

• Lifecycle Stages:
  • Private Preview: Limited user feedback.
  • Public Preview: Available to all, opt-in required.
  • General Availability (GA): Full support and broad adoption.
• Modern Lifecycle Policy: Minimum 12 months support for non-preview features.

Shared Responsibility Model

• Breakdown of responsibilities between user and service provider.
• Different layers: Physical data center, network, host OS, applications, identity infrastructure, devices, information, and data.
• Cloud service models: IaaS, PaaS, SaaS with varying responsibilities.

Endpoint Management

• Azure Active Directory (Azure AD): Identity provider, supports various cloud protocols.
• Endpoint Manager: Suite with Intune (cloud-based MDM) and Configuration Manager (on-Prem management).
• Device Management: Azure AD registration/joining, policy compliance via Endpoint Manager.
• Windows Autopilot: Automates corporate configuration for new devices.
• In-Place Upgrades: Windows Update, Windows Update for Business.

Security and Compliance

• Defense in Depth: Multiple layers of security (physical, identity, perimeter, network, compute, application, data).
• CIA Triad: Confidentiality, Integrity, Availability.
• Zero Trust: Verify explicitly, use least privilege, assume breach.
• Microsoft Defender: Comprehensive security suite (Identity, Endpoint, Office 365, Cloud Apps).
• Compliance: Data residency, sovereignty, privacy, regulatory compliance.
• Service Trust Portal & Compliance Manager: Resources for compliance management.

Licensing and Support

• Licensing Models: Direct, cloud solution provider, enterprise agreement.
• Support Options:
  • Microsoft 365 Tech Community.
  • Support and Recovery Assistant (MSRA).
  • FastTrack, Premier Support.
  • Community and partners.
• Service Level Agreement (SLA): Uptime guarantees and service credits.

Exam Preparation Tips

• Review key resources, practice areas where knowledge is weak.
• Understand the test environment.

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