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IT Management Overview

Jun 20, 2025

Overview

This lecture explains the role of systems administrators and the importance of centralized management for efficiently managing user accounts, access, and configuration in large organizations.

Role of Systems Administrators

  • Systems administrators (SysAdmins) are responsible for managing and maintaining IT systems to ensure their availability.
  • Manually updating and configuring each server or user device is time-consuming and inconsistent.

Centralized Management & Directory Services

  • Centralized Management uses a single service to manage and instruct IT infrastructure from one location.
  • Directory Services provide centralized authentication, authorization, and accounting (AAA) for users and computers.
  • Creating a user account in Directory Services makes it available across the entire network.

Access Control and User Groups

  • Access to IT resources is typically managed based on user roles rather than individual identities.
  • User groups organize accounts by roles, locations, or other relevant criteria for easier management.
  • Assigning users to groups allows for efficient permission management and resource access.

Role-Based Access Control (RBAC)

  • RBAC grants access to resources based on a user's role in the organization, managed through user groups.
  • New users or role changes only require updates to group membership, not individual permissions.

Centralized Configuration Management

  • Centralized configuration involves managing computer and software settings from a central location.
  • Configuration tasks such as printer setups and software installations are managed centrally to reduce manual effort.
  • Tools like logon scripts can automate configuration each time a user logs in.

Key Terms & Definitions

  • Directory Services — Centralized system for managing users, computers, and network resources.
  • AAA (Authentication, Authorization, Accounting) — Framework for controlling and tracking access to IT resources.
  • User Groups — Organizational units for managing multiple user accounts with similar access needs.
  • Role-Based Access Control (RBAC) — Method of granting access based on a user's role via group membership.
  • Centralized Configuration Management — Management of computer and software settings from a central location.

Action Items / Next Steps

  • Review how directory services and user groups are implemented in your organization.
  • Explore configuring logon scripts for automated user and computer setup.