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Hardware Support and Troubleshooting mod 3

Sep 15, 2025

Overview

This lecture covers key concepts related to supporting processors and upgrading memory, including troubleshooting, compatibility, and performance factors for CPUs and RAM.

Troubleshooting CPU and Virtualization Issues

  • Virtualization errors in VirtualBox are often due to virtualization not being enabled in BIOS/UEFI.
  • Overclocking capability can be checked via Windows System Information, BIOS/UEFI, and motherboard documentation.
  • Overclocking is not generally recommended as a best practice.

CPU and Motherboard Compatibility

  • Upgrading from AMD Athlon X4 950 to Ryzen 7 2700X on a Gigabyte B450 Aorus Pro motherboard is possible and provides significant performance improvement.
  • Replacing a failing processor requires a new processor and thermal compound.

Processor and Memory Specifications

  • A quad-core processor can handle 8 threads simultaneously.
  • Motherboards with three gray and one black DIMM slot typically support DDR3 memory.
  • DDR3 and DDR2 DIMMs are physically incompatible due to different notch locations.
  • Memory with lower CAS Latency (CL) such as CL3 is faster than CL5.
  • The speed of a PC4 24000 DIMM is 3,000 MHz.

Memory Installation and Troubleshooting

  • Faster memory is indicated by lower CAS Latency and higher bandwidth, e.g., PC4 21300 CL9.
  • If new RAM is not detected, verify BIOS/UEFI recognition, Windows version, module seating, and compatibility.
  • ECC memory can detect but not correct 2-bit errors.
  • A DIMM memory ad with timing 5-5-5-15 has a CAS Latency of CL5.

Dual Channeling and RAM Upgrades

  • Installing mismatched DIMMs allows operation but disables dual channeling.
  • Dual channeling improves performance; two 2-GB DIMMs are faster than a single 4-GB DIMM in such setups.
  • Installing non-ECC DDR3 memory in an ECC DDR3 motherboard is not supported.
  • If memory is not detected after an upgrade, the DIMM may be installed in the wrong slot.

Key Terms & Definitions

  • BIOS/UEFI — Firmware interfaces for system configuration and hardware settings.
  • Virtualization — Technology allowing multiple virtual machines on one physical machine.
  • DIMM — Dual Inline Memory Module, a type of RAM stick.
  • CAS Latency (CL) — Delay time between memory request and data availability.
  • ECC Memory — Error-Correcting Code memory, detects and corrects memory errors.
  • Dual Channeling — Memory feature doubling data transfer rate using paired modules.

Action Items / Next Steps

  • Review motherboard and memory documentation to ensure compatibility before upgrades.
  • Practice troubleshooting steps when new hardware is not recognized.
  • Use System Information and BIOS/UEFI to check system capabilities.