Transcript for:
Ontario Alcohol Service Regulations & Smart Serve

One. What is the legal drinking age in Ontario? A 18, B 19, C 20, D 21. Two. When must servers check ID for alcohol service? A. When the person looks 25 or under. B. Only if they look under 18. C. only during special events. D. When the person looks 30 or under. Three. Which of the following forms of ID is not acceptable for proof of age in Ontario? A. Ontario driver's license. B. Canadian passport. C. Student ID card. D. Canadian armed forces card. Four. Which beverage typically contains the most alcohol? A. 1.5 oz of spirits, 40%. B. 5 oz of wine, 12%. C. 12 oz of beer, 5%. D. They are approximately equal. Five. What is the term for the body's ability to break down alcohol over time? A. Intoxication, B. Absorption, C. Metabolism, D. Fermentation. Six. Which of the following is a sign of intoxication? A. Clear speech. B. Slow reaction time. C. Balanced posture. D. Normal eye contact. Seven. If a guest shows signs of intoxication, what is the first action you should take? A. Call the police. B. Offer them another drink. C. Stop service and assess the situation. D. Ask them to leave immediately. Eight. What is the purpose of the Smart Serve program? A. Promote beverage sales. B. Improve public transportation. C. Reduce alcoholrelated harm. D. Monitor restaurant profits. Nine. What does BAC stand for? A. Blood alcohol consumption. B. Beverage alcohol control. C. Blood alcohol concentration. D. Beverage alcohol code 10. How many drinks per hour can the average adult safely metabolize? A 2 B 3 C 1 D 4 11. When can a licensed establishment be held liable for a guest's actions? A. Only on the premises. B. Never. C. If they serve the guest alcohol while intoxicated. D. Only during holidays. 12. A guest who is intoxicated insists on driving. What should you do? A. Ignore them. B. Offer coffee to sober them up. C. Offer alternative transportation. D. Give them water and send them off. 13. Which of the following can affect a person's BAC? A. Gender. B. Body weight. C. Time. D. All of the above. 14. You are allowed to refuse service to a customer if A. They are with friends. B. They are intoxicated. C. They are allowed. D. They don't tip well. 15. What is the legal responsibility of a server regarding intoxicated guests? A. Offer as much alcohol as requested. B. Monitor guests and stop service if intoxicated. C. Ignore unless management intervenes. D. Provide entertainment. 16. What is the standard drink of beer in Canada? A 10 oz 3%. B 12 oz 5%. C 14 oz 7%. D 16 oz 8%. 17. What is duty of care in alcohol service? A. following bar rules. B providing good customer service. C. Taking reasonable steps to prevent harm. D. Maintaining stock levels. 18. How long does it typically take to eliminate one standard drink from the body? A. 15 minutes. B. 30 minutes. C. 1 hour. D. 2 hours. 19. If a guest becomes violent or aggressive, what is the recommended response? A. Confront them physically. B. Ignore the behavior. C. Inform security or call police. D. Continue serving them. 20. You suspect a minor is using a fake ID. What should you do? A accept the ID. B. Ignore it. C. Refuse service and notify management. D. Confiscate the ID immediately. 21. What is the role of a designated driver? A. Drink less than everyone. B. Monitor the event. C. Stay completely sober and drive others. D. Stay awake. 22. Which of the following may indicate someone is pretending to be sober? A. Slurred speech. B. Delayed responses. C. Holding their breath. D. Excessive energy or loudness. 23. What is the maximum penalty for serving alcohol to a minor in Ontario? A $100 fine. B criminal charges and liquor license suspension. C. Verbal warning. D. No penalty. 24. How can you slow down alcohol consumption at an event? A. Encourage shots. B. Offer food and non-alcoholic beverages. C. Remove food options. D. Limit bathroom access. 25. Who is responsible for preventing alcohol-related incidents in a licensed establishment? A. Guests. B. Local authorities. C. Only the manager. D. everyone working in the establishment. Smart serve test. The Smart Serve Test is a certification exam required in Ontario, Canada for anyone who serves, sells, or handles alcohol in licensed establishments. Administered by Smart Serve Ontario. The test ensures that individuals understand their legal responsibilities and know how to prevent alcohol-related harm. The test covers topics such as the effects of alcohol, signs of intoxication, checking identification, managing difficult situations, and the legal consequences of serving alcohol to minors or intoxicated individuals. It is designed to promote responsible alcohol service and create safer environments for both staff and patrons. Successful completion of the test leads to a certification valid for life as mandated by Ontario's Liquor License and Control Act. Here are the top five beneficial uses of the sample exam. One, legal compliance. The Smart Serve test is mandatory in Ontario for individuals serving, selling, or handling alcohol, ensuring compliance with provincial liquor laws and regulations. Two, promotes responsible alcohol service. It educates workers on how to identify intoxication, prevent over service, and handle difficult situations, reducing the risk of alcohol-related incidents. Three, reduces liability. Certification helps protect establishments and employees from legal consequences by ensuring proper procedures are followed when serving alcohol, especially to minors or intoxicated patrons. Four, improves workplace safety. Staff trained through Smart Serve are better equipped to manage alcohol-related risks, leading to a safer environment for guests and employees. Five, enhances career opportunities. Possessing smart serve certification can improve job prospects in the hospitality and food service industries as it is often a prerequisite for employment.