Blackboard Access & Security

Aug 26, 2025

Overview

This lecture covers the basics of accessing and using the University of Rochester's Blackboard Learning Management System, including account setup, multi-factor authentication, mobile access, and support resources.

Accessing Blackboard

  • Blackboard is the University's learning management system for students, instructors, and staff with an Active Directory account.
  • Access requires logging in with a UR/URMC Active Directory username and password.
  • Blackboard can be accessed from a browser, Panopto, or Blackboard Mobile apps.

Multi-Factor Authentication (MFA) Setup

  • MFA adds an extra security step to the login process.
  • Download an authenticator app (Microsoft Authenticator, Google Authenticator, or Authy) on your phone.
  • Scan the provided QR code or manually enter the setup key into your app.
  • Enter the 6-digit code from the authenticator app during setup to complete MFA.
  • MFA is required for future logins and when logging in on unrecognized devices.

Mobile Access

  • The Blackboard app lets students view grades, course materials, and more on smartphones or tablets.
  • Instructors can manage courses and interact with students via the app.
  • Download the app from the iOS or Android marketplaces and search for "Rochester" as your school.

Support & Help

  • For login issues, contact University IT at (585) 275-2000 or [email protected].
  • Submit support tickets through the University customer portal.
  • More information about Active Directory is available on the University IT website.

Key Terms & Definitions

  • Blackboard — The University's online platform for managing courses and learning materials.
  • Active Directory — The University's account system for secure user identification and login.
  • Multi-Factor Authentication (MFA) — Security method requiring both a password and a code from an authentication app.

Action Items / Next Steps

  • Set up MFA by downloading an authenticator app and linking it to your account.
  • Download the Blackboard app for mobile access and search for "Rochester."
  • Contact University IT if you have trouble logging in or need support.