Overview
This lecture covers the fundamentals of nursing documentation, focusing on its importance, legal aspects, correct practices, formats, and confidentiality requirements in various healthcare settings.
Purposes and Principles of Documentation
- Documentation is critical for communication among all healthcare team members.
- It serves as a permanent, concise, and accurate record of patient care, past and present.
- Documentation reflects the nursing process and includes assessment, intervention, and evaluation.
- Accountability is tracked through documentation, supporting auditing and monitoring for quality and legal reasons.
Documentation Best Practices and Guidelines
- Always document the intervention, exact time, your signature, and title (e.g., SPN for student practical nurse).
- Entries must be factual, objective, and concise without opinions or judgments.
- Chart care after it is provided, not before, and avoid documenting at shift’s end.
- Use approved abbreviations, correct grammar, and punctuation; no jargon or shorthand not widely accepted.
- Never leave blank spaces or use correction fluid; errors should be corrected per facility policy.
Legal and Ethical Considerations
- Documentation is a legal record that can be used in court; inadequate documentation can increase liability.
- The facility owns the patient record; patients may request (and pay for) copies following protocol.
- Never chart for someone else; chart only what you observe or do.
- Use direct quotes for patient statements when needed; summarize without quotes if paraphrasing.
Types and Formats of Documentation
- Narrative charting: Sequential, organized by system or symptom.
- POMR (Problem-Oriented Medical Record) and SOAP/SOAPIER formats: Structured by problem, subjective/objective data, assessment, plan, interventions, evaluation, and revision.
- Charting by exception: Document only deviations from the norm after an initial full assessment.
- Flow sheets: Used for routine data like vital signs and intake/output.
Electronic and Written Records
- Most facilities use Electronic Health Records (EHR) for efficiency and accuracy.
- Document at the point of care when possible; correct time if charting after the fact.
- EHRs may auto-document data from medical devices and have auto sign-in features.
Special Forms and Reports
- Incident reports are for unusual events and are not part of the legal patient chart.
- Consent forms are signed and witnessed by the nurse; provider must explain the procedure.
- Discharge summaries include care instructions and must be discussed with the patient/family.
- Cardex is an at-a-glance summary (less commonly used now).
Long-Term Care Documentation
- Residents (patients) in long-term care require documentation per state and Medicare/Medicaid standards (MDS — Minimum Data Set).
- Focus on multidisciplinary documentation of therapies and skilled care.
Communication and Reporting
- Change-of-shift, transfer, and critical information reports must be factual, objective, and timely.
- Use ISBAR (Identification, Situation, Background, Assessment, Recommendation) for standardized communication.
- Telephone or verbal orders must be read back and documented.
Confidentiality and HIPAA
- Follow HIPAA: Share information only with those on a need-to-know basis.
- Protect passwords, log off computers, and shred printed patient information.
- Never discuss patient information in public places or with unauthorized individuals.
Key Terms & Definitions
- Charting/Documentation — The process of recording patient care in the health record.
- EHR (Electronic Health Record) — Digital version of a patient’s paper chart.
- ISBAR — Standardized communication tool: Identification, Situation, Background, Assessment, Recommendation.
- SOAP/SOAPIER — Documentation format: Subjective, Objective, Assessment, Plan, Intervention, Evaluation, Revision.
- Incident Report — Internal document used for reporting unusual events, not part of the legal chart.
- MDS (Minimum Data Set) — Federally mandated assessment for long-term care residents.
- Cardex — A quick-reference summary for patient info (not part of permanent record).
- Consent Form — Legal document for patient agreement to procedures.
- AMA (Against Medical Advice) — Form for patients who leave care against provider’s recommendations.
Action Items / Next Steps
- Review documentation rules (Box 32, p.44 and Table 32, p.45).
- Read examples of incident reports (Table 33, p.54).
- Practice documentation using narrative, flow sheet, and SOAP formats.
- Ensure familiarity with facility policies on documentation and error correction.