How to Price Residential House Cleaning

Jul 22, 2024

How to Price Residential House Cleaning

Introduction

  • Speaker: Carolyn Arano, Cleaning Business Mentor
  • Topic: Pricing residential house cleaning
  • Audience: Those starting or scaling their cleaning business
  • Models: Covers both 1099 subcontractor and W2 employee models

Key Factors in Pricing

  1. Hourly Rate
    • What to bill clients per hour
    • Ensure profitability and scalability
  2. Production Rate
    • Understanding how long it takes to clean specific areas
    • Tools: Residential cleaning bid calculator
  3. Costs
    • Essential to understand correct pricing
    • Impact on profitability and scalability

Importance of Appropriate Pricing

  • Difficult to raise prices later
  • Avoid starting with extremely low prices
  • Aim for a rate that supports growth and enables hiring others

Hourly vs. Flat Rate Pricing

Hourly Pricing

  • Ensures payment for every hour worked
  • Flexibility to accommodate unforeseen factors (extra work, dirt level)
  • Example: $50/hour; 4-hour job = $200

Flat Rate Pricing

  • Based on an estimated clean time
  • Risk of underpayment if the job takes longer than expected
  • Suitable for recurring clients where estimates are reliable
  • Example: $200 flat rate; if job takes longer than estimated, earnings could decrease

Client Communication

  • Inform clients upfront about potential additional charges for extra time
  • Example scenarios and communication strategies

Determining Hourly Rate

  1. Cost Analysis
    • Solo cleaners: fewer costs, mostly supplies
    • Subcontractors: Fair hourly pay, expenses (supplies, gas)
    • Employees: Additional costs like drive time, workman’s comp, supplies
  2. Profit Margin
    • Ensure your rates cover all expenses and allow for desired profit
    • Example pricing approach for subcontractors vs. employees

Market Research

  • Understand the going rate in your area
  • Avoid comparing to non-scalable cleaning jobs (solo cleaners) and undercutting yourself
  • Methods: Websites, phone calls, creating spreadsheets
  • Calculate an average rate from multiple companies for a realistic pricing strategy

Adjusting Hourly Rates

  • Must reflect market demand and cost of living increases
  • Example: Charging $70/hour in New Jersey; other areas might differ
  • Ensuring the price covers marketing, office management, and other overheads

Practical Steps & Tools

  • Market survey: Analyze competitors, record pricing info, calculate averages
  • Intaking client details: Use specific questionnaires to estimate time accurately
  • Setting Cleaning Times: Example times for different house sizes
    • 1 bed, 1 bath: 3-4 hours
    • 2 bed, 2 bath: 4 hours
    • 3 bed, 3 bath: 6 hours
    • 4 bed, 4 bath: 8 hours
    • 5 bed, 5 bath: 10 hours
  • Recommended Tools: Form bundles, bid calculators, intake forms

Summary

  • Proper pricing is critical for a sustainable and scalable cleaning business
  • Understanding costs, setting competitive rates, and flexible communication with clients can make a business profitable and efficient
  • Tools and market research are indispensable for accurate pricing

Resources

  • Residential cleaning bid calculator
  • Employee handbooks, cleaning contracts, guidelines, checklists, and more on Carolyn’s website.

Stay tuned to the channel for more insights and tools for cleaning business success.