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Chapter 38: EMS Transport Operations Overview

Jun 15, 2025

Overview

This lecture covers the key aspects of transport operations in EMS, focusing on safe ambulance operation, air medical care, equipment decontamination, and patient transfer protocols.

Ambulance Design & Equipment

  • Ambulances are built to NFPA safety standards, featuring compartments for drivers, patients, and equipment.
  • Three main ambulance types: Type 1 (truck cab), Type 2 (van), Type 3 (van front/modular box).
  • Ambulances are stocked with both standard and advanced medical equipment, including devices for transmitting patient data.
  • Equipment should be stored by urgency and frequency of use; cabinets should be labeled and/or transparent.
  • Daily inspections are mandatory for cleanliness, quantity, and function of supplies.

Phases of an Ambulance Call

  • Phases: preparation at station, dispatch, en route, arrival at scene, patient care/transport, hospital delivery, return to station, post-run.
  • At least one EMT must be in the patient compartment during transport.
  • Always wear seat belts in a moving ambulance; ensure all equipment and oxygen tanks are secured.

Dispatch & En Route Procedures

  • Dispatch provides details: nature of call, location, number of patients, and any pertinent info.
  • En route, review dispatch info and make a plan with your partner.
  • Obey traffic safety laws; drive defensively and anticipate hazards.

Scene Safety & Operations

  • On arrival, assess hazards, determine need for additional help, and always use PPE.
  • For mass casualty incidents, identify an incident commander and additional resources.
  • Ambulances should park 100 feet before/past scene, uphill/upwind for hazmat, and leave warning lights on.
  • Traffic should be managed until relieved by police/fire.

Patient Transfer & Hospital Procedures

  • Secure patient with seat belts on the cot for transport.
  • Notify dispatch of patient count, hospital destination, and starting mileage.
  • At hospital, give a verbal handoff, complete documentation, and restock/clean ambulance as needed.

Post-Run & Decontamination

  • Remove linens, discard medical waste, and clean/disinfect equipment and ambulance with appropriate solutions.
  • Routine checks include tires, fuel, and vehicle fluids.

Safe Ambulance Driving

  • Drivers must be rested, alert, and familiar with ambulance handling.
  • Speed does not improve outcomes; safe, smooth driving allows for better patient care.
  • Always use seat belts; use mirrors to check blind spots and never confront other drivers.
  • Never use unnecessary speed or excessive siren/lights; follow state/local laws for right-of-way and emergency driving.
  • Use spotters when backing up and slow down in bad weather, intersections, and unpaved roads.
  • Distractions (radio, GPS, phone) and fatigue are major accident risks.

Air Medical Operations

  • Air ambulances include helicopters and fixed-wing aircraft, staffed by paramedics, nurses, or physicians.
  • Use air transport for time-dependent injuries, poor ground access, or special care needs (e.g., burns, trauma).
  • Landing zones must be 100x100 feet, clear of debris and hazards, and marked with cones/vehicles (not tape/flares).
  • Approach helicopters from the front, only when directed by the pilot; crouch and use eye protection near rotors.
  • Decontaminate patients before air transport; avoid approaching from downhill or uneven ground.

Q&A/Exam Review

  • Stokes basket is not standard ambulance transfer equipment.
  • Jump kits contain all equipment needed for first 5 minutes of patient care.
  • Most important dispatch info: exact patient location.
  • Most important safety precaution: always wear seat belt.
  • Avoid one-way streets when possible; do not always use siren with lights.
  • Hydroplaning can start at 30 mph.
  • Most serious ambulance crashes occur at intersections.
  • Recommended helicopter landing zone: 100x100 feet, clear of hazards.
  • Always park ambulance uphill and upwind at hazmat scenes.

Key Terms & Definitions

  • NFPA — National Fire Protection Association, sets ambulance design standards.
  • Jump Kit — Portable bag with equipment for the first 5 minutes of care.
  • Hot Helicopter — Helicopter with spinning rotors on the ground.
  • Decontamination — Cleaning process to remove infectious material from equipment/ambulance.

Action Items / Next Steps

  • Complete assigned readings on transport operations.
  • Review local/state ambulance driving laws and protocols.
  • Take the National Traffic Incident Management System (TIMS) online class if required.
  • Practice daily ambulance inspections and equipment checks.