💻

Exploring Zoom for Business and Engagement

May 9, 2025

Video Conferencing, Web Conferencing, Webinars, Screen Sharing

Overview

This session focuses on the features and functionalities of Zoom, a widely-used platform for video conferencing, webinars, and screen sharing. The lecture is held in Ahmed Mohammed's personal meeting room, providing insights into various aspects of using Zoom for communication and productivity.

Key Features of Zoom

  • Video Conferencing

    • Options to host meetings with video on or off
    • Screen sharing capabilities
    • Accessibility features
  • Web Conferencing and Webinars

    • Platforms for online presentations and interactive sessions
    • Integration with various communication tools and apps
  • Screen Sharing

    • Allows participants to share their screens during meetings
    • Facilitates collaborative working environments

Communication Tools

  • Meetings
  • Team Chat
  • Phone services
  • Mail & Calendar
  • Scheduler for appointments

Productivity Tools

  • Collaborative Docs
  • Online Whiteboard
  • Video recording clips
  • Task management

Apps & Integration

  • App Marketplace for additional tools

Spaces and Employee Engagement

  • Rooms and Workspace Reservation
  • Digital Signage and Visitor Management
  • Workvivo for employee engagement

Business and Customer Services

  • Contact Center for customer support
  • Virtual Agent integration
  • Workforce Engagement Management

Marketing Tools

  • Event platform
  • Session and Webinar hosting

Developer Tools

  • APIs & SDKs for integration and development

Solutions by Industry and Audience

  • Education, Financial Services, Government, Healthcare, Manufacturing, Retail
  • IT professionals, Customer Experience, Sales and Revenue, Facilities, Marketing and Events

Support and Resources

  • Customer support and Premier support options
  • Learning resources including Zoom Community and Learning Center
  • Developer support for technical assistance

Cookie Preferences

  • Importance of cookies for site functionality
  • Cookie settings include Targeting, Functional, Performance, and Strictly Necessary Cookies

Additional Resources

  • Zoom Trust Center for privacy and security
  • Download Center for latest Zoom features
  • Virtual Backgrounds for enhancing video conferencing experience

Contact and Support

  • Direct contact options for sales and support
  • Accessibility and privacy compliance information
  • Various language and currency options

This lecture provided a comprehensive overview of using Zoom for various business and personal purposes, emphasizing flexibility, integration, and productivity enhancements.