Transcript for:
Level 10 Meeting Framework Overview

so here's how to have worldclass meetings at EOS worldwide we teach every client something called a level 10 meeting we call it level 10 because every business owner we've interviewed we ask them to rate the effectiveness of their meetings on a scale of 1 to 10 on average they rate it a four so if you're normal the effectiveness of your meetings is somewhere around a 4 here's how to get it to a level 10 as I illustrate the level 10 meeting for you couple things I want to make note of the reason it's so effective and why it's world class is frankly it's a time management tool you and your leadership team coming together for the precious 90 minutes I'm about to show you is going to save you time you're literally going to save two to three times the amount of time you invest in the level 10 meeting as a result of avoiding train wrecks the left hand knowing what the right hand's doing miscommunications being avoided and being more effective Ive and accountable with that said a great meeting pulse has five points a great meeting needs to be same day same time same agenda start on time and end on time and so here we go I'm now going to show you the psychology the philosophy and the flow of the perfect level 10 meeting so here's the level 10 meeting first of all the meeting starts on time what a concept and as Vince Lombardi taught us early is on time on time is late so if your meeting is Monday at 9 a.m. you and your leadership team are there at 8:55 small talking ready to roll whoever runs the meeting at 9:00 on the button says okay everyone good news and so you're going to start your meeting off with good news and so what good news is is it's a segue it helps a leadership team transition from working in the business all week to on the business it also brings a human element by sharing both personal and professional good news and so when I talked about the psychology the philosophy and the flow of huge psychology is just that human element that you bring good news takes about five minutes so it's pretty rapid fire around the table after good news you then go into reporting mode and so the next three agenda items are all about reporting and so the psychology here is you're now going into the mode where you're making sure that everything that is important in your business is on track you're making sure that your numbers are on track your priorities are on track and all your people are happy and so here's what I mean you're going to first review your scorecard to make sure that all your scorecard numbers are on track five quick minutes you're then going to do a rock review and you're going to review to make sure that that every rock you set for the quarter is on track all of your priorities five quick minutes there and then you're going to share any customer or employee headlines and what that is is you're sharing good and bad news about customers and employees one sentence headline so you're all in the know on what's going on with all of your people with that said again we're in reporting mode any number that's off track any Rock that's off track or any any customer employee headline that requires discussion or it's an issue that needs to be solved you just simply drop it down drop it down drop it down and during this reporting mode the idea is no discussion you're not solving anything you're just reporting 15 quick minutes because five minutes on customer employee headlines and you're just building the issues list which I'm going to come back to for you in just a moment once you're done reporting you've extracted all the relevant issues we then bring a little accountability into your life with a to-do list now watch this very important to know the to-do list is baked right into the level 10 agenda the level 10 meeting agenda is one document that you're managing as a leadership team it is a dynamic document where to-dos are going on coming off going on coming off every week and your issues are going on and coming off every week so again a very Dynamic document with that said five quick minutes reviewing all of last week's to-dos to make sure that they all got toone rule of thumb 90% of your to-dos should be dropping off every week if they're not there's a problem somewhere typically an accountability problem but nonetheless everything you committed to last week 90% should be done from there after five quick minutes we then go to the portion of the level 10 meeting called IDs IDs is the issue solving track we teach every client the IDS stands for identify discuss and solve when you go to your issues list you populate that issues list for the week you prioritize what is the number one number two and number three most important issues never start at the top and work your way down always focus on the most important issue you take number one and you first identify what is the real issue here before you start solving anything it's vital you all agree here's the issue and sometimes you have to dig dig dig dig down to the root to get to that issue but nonetheless you first identify once you've identified you then move to discuss and that's where you and your team openly and honestly discuss that issue every option every solution every idea then we push to solve the only reason you're talking is in this portion is to solve issues and so you take number one you I D asset once it's solved that issue comes off the issues list Dynamic document typically a to-do or two is created that needs to get done in the next seven days to use our 7-Day action items we then go to number two and we IDs it when two is solved becomes a to do we go to three IDs some weeks you're only going to get through one issue some weeks you'll get through 10 you never know but as long as you're taking in order of priority you're doing the right thing with that said you have a full 60 Minutes for iding once there are five minutes left in the meeting you then conclude the meeting and in the conclusion wherever you are on ID sing conclude the meeting at 10:25 5 minutes left you do three quick things you recap the to-do list you discuss if there are any cascading messages that need to be cascaded out to the rest of the organization and you quick rate your meeting 1 to 10 how' you do today 10 being best this is going to help you and your team start to self-correct you should be getting an eight minimum eight is the minimum standard and so if it's not an eight you just simply get to ask why and start to self-correct and then at 10:30 on the button meeting ends on time so your meetings aren't collapsing on top of other meetings in the organization back to the real world that's how to have a world class level 10 90minut weekly meeting with your leadership team