Jira Automation Overview

Summary

• The meeting introduced Jira's new automation engine, highlighting how it addresses common pain points in project management.
• Key capabilities include setting up no-code automation rules to handle routine tasks and streamline team workflows.
• Automation works across multiple Jira products, reducing manual effort and enabling faster resolutions.
• Attendees were encouraged to try out the new feature, which is now available in their Jira instance.

Action Items

• No action items were discussed in this meeting.

Introduction to Jira Automation

• Presented the new automation engine in Jira designed to eliminate manual management of routine project tasks.
• Common concerns like missing high-priority issues, auto-assigning tasks, and freeing up team capacity were addressed as areas improved by automation.
• Demonstrated how users can set up IF/THEN rules using a drag-and-drop builder, requiring no technical background.

Key Features and Use Cases

• Automation can auto-close all sub-tasks when a parent issue is closed.
• Teams can set automated notifications for specific events, such as flagging issues to a development team via Slack or email.
• The automation engine operates across multiple Jira Software and Service Desk projects, enabling broader workflow connectivity.

Benefits and Next Steps

• Automation reduces repetitive manual tasks and accelerates issue resolution.
• The tool aims to help teams focus on higher-value work by minimizing distractions from routine "what if" scenarios.
• Attendees were informed that the automation feature is already available in their Jira instance and encouraged to start using it.

Decisions

• Adopt Jira automation for project management — supports reduced manual work and better team productivity.

Open Questions / Follow-Ups

• None noted.