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Understanding Media Synergy in Marketing

Apr 6, 2025

Media Synergy Lecture Notes

Definition

  • Media Synergy: The impact of using multiple media platforms to engage a target audience, mainly used in cultural industries.
  • Purpose: To communicate messages more effectively than with a single platform.
    • Example: Linking magazine ads to TV commercials to generate interest.
    • Online stores use social channels to direct purchases.
    • Government agencies and corporations use multi-platform strategies for brand awareness and issues.
  • Involves Multiple Companies: Often requires collaboration between different companies.

Case Study: Coca-Cola

  • Brand Refresh: In 2021, Coca-Cola updated its branding and logo.
  • Campaign Elements:
    • Tagline: "One Coke Away From Each Other" emphasizes global unity.
    • Advertisement depicted narrative involving famous gamers.
  • Media Elements:
    • Gamification in ads with hidden codes.
    • Use of opinion leaders for message dissemination.
    • Synergy between cinema, TV, YouTube, posters, and billboards.
    • Hashtag campaign on Twitter.
  • Community Engagement: Designs from KnownUnknown community around the 'real magic' concept.

Synergy Types

Simultaneous Synergy

  • Definition: Multitasking with media for a deeper experience.
  • Examples:
    • F1 fans using live data and social media during races.
    • Encompasses Jenkins's concept of organic convergence.

Sequential Synergy

  • Definition: Moving between media forms sequentially enhances the message.
  • Examples:
    • Football fans using TV and sports apps.
    • Print ads linked to TV improve consumer understanding.

Directional Synergy

  • Definition: One media form dominates in influence.
  • Examples:
    • TV ads more persuasive than print.
    • Viewers focused more on social media commentary.

Negative Synergy

  • Definition: Cross-media synergy can sometimes reduce effectiveness.
  • Examples:
    • Ineffective combinations like watching a video while streaming a song.
    • Disjointed campaigns lose brand values.