This tutorial, presented by Richard McMunn from PassMyInterview.com, focused on preparing for Amazon leadership principles interviews, especially for management or leadership positions.
Key areas included understanding Amazon’s 14 leadership principles, structuring answers using the STAR technique, sample interview questions with suggested answers, and advice on questions to ask interviewers.
Additional resources such as downloadable slides and blueprints were referenced throughout the training.
Action Items
(No specific due-date – Richard McMunn): Provide access and instructions for downloading the Amazon leadership principles blueprint and presentation slides.
(No specific due-date – Attendees/Participants): Prepare examples demonstrating Amazon leadership principles, using the STAR method for each.
(No specific due-date – Attendees/Participants): Select and practice appropriate questions to ask at the end of the Amazon interview.
Amazon’s 14 leadership principles are central to interview preparation; candidates should learn, understand, and provide concrete examples for each.
The principles include: Customer Obsession, Earn Trust, Hire and Develop the Best, Think Big, Bias for Action, Leaders are Right a Lot, Insist on the Highest Standards, Dive Deep, Ownership, Learn and Be Curious, Frugality, Have Backbone/Disagree and Commit, Invent and Simplify, and Deliver Results.
Amazon’s success is attributed to customer focus and consistent application of these principles.
Sample Questions & Model Answers (STAR Technique)
Candidates should use the STAR (Situation, Task, Action, Result) framework in their answers to ensure specificity and relevance.
Example question for “Customer Obsession”: “Describe a time when you went above and beyond what was expected to help a customer.” Sample answer included resolving a damaged delivery issue by proactively arranging same-day replacement.
Example question for “Ownership”: “Tell me about a time when you failed at work.” Sample answer discussed admitting to a missed concern in a project brief, taking ownership of the mistake, and implementing a lesson learned.
Example question for “Deliver Results”: “Describe a time when you overcame a difficult challenge at work.” Sample answer covered retaining a key client by understanding their needs and implementing improvements.
Example question for “Have Backbone, Disagree and Commit”: “Tell me about a time you had a disagreement at work.” Sample answer detailed improving a company newsletter despite initial resistance.
Questions to Ask at the End of the Interview
“What are the plans for Amazon over the next five to ten years, and how could I help in this role to achieve them?”
“What are the next great innovations Amazon is concentrating on right now?”
“What’s the first thing you would like me to concentrate on in this role?”
Additional Resources & Recommendations
Downloadable slides and blueprints available via link provided during the tutorial.
Attendees encouraged to connect on LinkedIn for further guidance and updates.
Viewers are advised to subscribe to the channel and use resources from PassMyInterview.com for ongoing preparation.
Decisions
Recommend use of STAR technique for all leadership principle questions — Ensures structured, specific, and action-oriented responses favored by Amazon interviewers.
Recommend asking forward-looking and role-specific questions at interview conclusion — Demonstrates interest, strategic mindset, and long-term commitment to Amazon.
Open Questions / Follow-Ups
Where can attendees specifically access the downloadable blueprint and presentation slides if the video link is missed?
Are there updates to the Amazon leadership principles or interview process not covered in this tutorial?