Pepsi's 1992 Number Fever Contest in the Philippines
Overview
Contest Name: Number Fever
Year: 1992
Location: Philippines
Prize: 1 million pesos for a winning bottle cap number
Popularity: Half of the country's population participated
Contest Structure
Objective: Collect bottle caps and match the number revealed on the evening news
Original Plan: Only two winning caps were to be seeded into bottling plants to control the number of winners and costs
Incident
Date of Incident: May 25, 1992
Winning Number Announced: 349
Issue: Glitch in the computer program allowed 349, a non-winning number, to circulate widely
Result: Over 600,000 caps with the number 349, way beyond the budgeted winners
Consequences
Immediate Reaction: Mass celebration; people believed they had won
Pepsi's Response: Blamed the computer error and offered 500 pesos per winning cap instead
Public Backlash: Widespread protests and riots, leading to five deaths and dozens of injuries
Legal and Social Repercussions
Coalition 349: Group formed by winners led by Del Fiero to sue Pepsi
Legal Actions: Attempted to sue for $400 million
Allegations: Claims that Pepsi instigated violence to discredit Coalition 349
Outcome: Many suits dismissed; in 2006, cases officially closed with Pepsi not found negligent
Long-Term Impact
Financial Consequences for Pepsi: Paid a fine of 150,000 pesos
Cultural Impact: Lasting trauma for many Filipinos; mentioning Pepsi is frowned upon in some groups
Pepsi's Statement: Regret expressed over the incident, noting executives involved are no longer with the company
Conclusion
The Number Fever incident remains a significant event in the collective memory of the Philippines, highlighting the potential dangers and impacts of large-scale promotional mistakes.