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QuickLaunchSSO Access and Support Guide

Nov 6, 2024

Single Sign-On to All Your Apps: QuickLaunchSSO

Overview

QuickLaunchSSO provides a single sign-on (SSO) solution that allows you to access all your applications with one set of login credentials. This service is powered by WSO2 Identity Server.

Sign-In Process

  • Username and Password: Required for logging into the system.
  • "Remember Me" Option: By selecting this, a cookie is used to track your session.
  • Policies:

Account Recovery

  • Forgot Username or Password: Recovery options are available for forgotten credentials.
  • Account Registration: Users without an account can register through the provided link.

Troubleshooting and Support

  • IT Help Desk: For login issues with Self Service, contact the ITS Help Desk at 580-774-7070.
  • Bulldog Central: For general questions, text 580-501-0282.
  • Academic Advisor: For advisor inquiries, text Bulldog Central at 580-501-0282.
  • Canvas Issues: If a class is not visible in Canvas, contact CETL at 580-774-3149 or email [email protected].

Security Verification

Additional layers of security are provided to ensure account safety:

  • Verification Options:
    • Mobile Push
    • Security Questions
    • Email
    • Text Message
    • YubiKey
    • Authenticator Apps (Twilio, Google, Microsoft)
  • Duo Security: An option for further security verification.
  • YubiKey: Not authorized or registered warning.

Password and Verification

  • Password Reset: Users are prompted to create a new password and ensure password complexity requirements are met.
  • Verification Codes: Required for various verification methods; invalid entries prompt a retry.

Terms and Conditions

  • Users must accept terms and conditions to complete the login setup. Declining prevents further participation in organizational roles.

QuickLaunchSSO 2024

  • All rights reserved by QuickLaunch SSO, Inc. for the year 2024.

For further assistance or inquiries, users are directed towards provided contacts and support options.