Republic Act No. 11032: Ease of Doing Business and Efficient Government Service Delivery Act of 2018

Overview

• Title: Republic Act No. 11032
• Purpose: Promotes ease of doing business and the efficient delivery of government services. Amends the Anti-Red Tape Act of 2007 (Republic Act No. 9485).

Key Sections and Provisions

Section 1: Short Title

• This Act is known as the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

Section 2: Declaration of Policy

• Promotes integrity, accountability, proper management, and transparency in government services.
• Aims to reduce red tape and expedite transactions.

Section 3: Coverage

• Applies to all government offices and agencies, including local government units (LGUs), government corporations, and instrumentalities.

Section 4: Definition of Terms

• Action: Approval/disapproval by a government agency.
• Business One Stop Shop (BOSS), Complex transactions, Fixer, Red tape, Regulation, etc.

Section 5: Reengineering of Systems and Procedures

• Mandates evaluation and improvement of government systems to reduce bureaucratic red tape.

Section 6: Citizens Charter

• Agencies must display service standards, including requirements, procedures, and contact points.

Section 7: Zero-Contact Policy

• Restricts contact with applicants to necessary interactions.

Section 8-10: Accountability and Processing

• Accountability for heads of offices.
• Prescribed processing times for applications: 3 days for simple, 7 for complex transactions.
• Automatic approval if deadlines are missed.

Section 11-12: Streamlined Procedures

• Unified business application forms and one-stop shops are mandated.
• Revised procedures for fire safety and business licensing.

Section 13-15: Technology Integration

• Establishment of Central Business Portal and Business Databank.
• Development of interconnectivity infrastructure.

Section 16-19: Anti-Red Tape Authorities

• Creation of Anti-Red Tape Authority to oversee policy enforcement.
• Establishment of an Ease of Doing Business Advisory Council.

Section 20-23: Monitoring and Penalties

• Report Card Survey for feedback on service delivery.
• Penalties for non-compliance, including administrative and criminal liabilities.

Additional Sections: Transition, Oversight, and Implementation

• Sections on transition to electronic systems, congressional oversight, and appropriations.
• Emphasis on automation and regulatory management improvement.

Implementation

• This Act took effect on May 28, 2018, following its publication.

Signatories

• Signed by Speaker of the House, President of the Senate, and approved by the President of the Philippines, Rodrigo Roa Duterte.

This summary provides an overview of the major components of Republic Act No. 11032, emphasizing the government's efforts to improve business processes and service delivery through systematic reforms and technology integration.