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dcTrack User Guide Overview

Apr 23, 2025

Lecture Notes: dcTrack User Guide

Introduction

  • dcTrack 9.2 User Guide is proprietary to Sunbird.
  • Compliance with FCC and VCCI regulations.
  • Sunbird not responsible for damages outside control.

What's New in dcTrack 9.2.0

  • Enhanced visualization with hierarchical floor maps.
  • Enhanced local account password and authentication.
  • Enhanced ServiceNow Integration (pending certification).

Chapter 2: Help Quick Links

  • Access Sunbird Models Library, Drawing File Templates, and File Import Templates.
  • Build Data and Power Circuits, view floor maps, and manage items.
  • Archive, purge, and retrieve power and capacity readings.

Chapter 3: dcTrack Basics

  • Obtain a dcTrack Support Website Username and Password.
  • Single Sign-On (SSO) via SAML; migration from LDAP to SAML available.
  • Configure password requirements.

Chapter 3: dcTrack Administration

  • Installation, upgrade steps, and database management.
  • Manage licenses and automate database backups.
  • Server configuration (SMTP, logging, remote storage).
  • High Availability setup and management.

High Availability

  • Enables 100% uptime through primary and secondary node configuration.
  • Supports auto and manual failover.
  • Important considerations for setup, including prerequisites and node management.

User Management

  • Local and LDAP user setup and management.
  • Configure user roles, permissions, and authentication settings.

Dashboard and Widgets

  • Access standard and personal dashboards.
  • View and manage widgets for data analysis.
  • Use dashboards to analyze KPIs in power, cooling, space, and connectivity.

Data Import and Management

  • File Import for bulk location, item, and connection management.
  • Requirements for importing power and data connections.

Item and Connection Management

  • Manage items in dcTrack, including import, edit, and delete.
  • Use File Import for structured cabling, VPC connection, and bulk updates.

Power and Cooling Management

  • Configure UPS units, Cooling Zones, and Floor PDUs.
  • Import and manage power connections and cooling infrastructure.

Security and Configuration

  • Configure security settings, trusted certificates, and SNMP for performance monitoring.
  • Use of external Syslog servers for logging and secure system management.

Backup and Recovery

  • Manual and automated database backups.
  • Configure remote storage of backup files.

Appendix

  • Default dashboard pages and widgets.
  • Additional tools and settings for system administrators.