Canvas Support and Resources at San Francisco State University

Transition from iLearn to Canvas

• Migration Details:
  • Information on how long iLearn content will remain accessible.
  • Guidance on migrating course content to Canvas.

Support and Training

• Canvas Support Documentation:
  • Access through AT Help and Canvas Guides via Instructure.
• Contact Information:
  • Phone: (415) 405-5555
  • Email: [email protected]
  • Support Hours: Monday to Friday, 8 am to 5 pm
• Virtual Appointments:
  • Schedule via Zoom from Tuesday to Friday, 9 am to 4 pm.
  • Note: Appointments paused for the first week of the semester, but phone support remains available.
• Help Line:
  • Main help line available without appointment for quick questions.

Workshops

• Workshop Schedule:
  • Visit the Canvas Training page for more details.
• Recorded Workshops Available:
  • Introduction to Canvas
  • Organizational Tips for Canvas
  • Canvas Studio
  • Grades and Grading in Canvas

News and Updates

• Spring 2023 Updates:
  • Courses for Spring 2023 created in Canvas by default.
  • Important reminders and preparation tips issued via newsletters.

Contact and General Information

• General Contact Details:
  • Email: [email protected]
  • Telephone: (415) 405-5555
• Location:
  • 1600 Holloway Ave., Library 80, San Francisco, CA 94132
• Office Hours:
  • Monday to Thursday: 8 am to 8 pm
  • Friday: 8 am to 5 pm

Quick Links

• Access and Logins:
  • Academic Technology site
  • Canvas and iLearn login pages
• Policies and Inclusion:
  • Accessibility
  • Equity & Community Inclusion
  • Environment & Sustainability
  • Privacy Policy
  • Title IX

Social Media and More

• SF State Social Media:
  • Facebook, Twitter, Instagram, LinkedIn
• San Francisco State University:
  • A California State University Campus