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Contract Request Process Overview

Jul 9, 2025

Summary

  • The meeting reviewed the process for requesting a contract in Contracts+ and outlined the necessary user permissions.
  • Key steps and benefits of using contract requests were discussed, including efficiency improvements for both requesters and contract managers.
  • Demonstrations highlighted end-user procedures and administrative configurations for streamlining contract initiation and approval workflows.
  • Considerations for further automation and customization were also introduced.

Action Items

  • (No due date – Admin team/IT): Review and configure contract request templates and required fields as needed for organizational needs.
  • (No due date – Admin team/IT): Evaluate whether to request JAGGAER representatives enable workflow robot automation for automatic contract creation post-approval.

Requesting a Contract in Contracts+

  • Users must have the “Contract Requestor” permission to initiate a contract request.
  • Contract requests are designed for users who identify a contract need but may not know all required content or lack contract creation permissions.
  • The typical request process involves naming the request, selecting a pre-configured template, completing required fields (marked by an asterisk), and submitting for approval.
  • Approved requests become accessible to authorized users (e.g., contract managers) in the 'Requests Ready for Contract Creation' section.

Contract Creation from Request

  • Contract managers can convert approved requests to contracts; information from the request auto-populates the new contract header.
  • Managers may edit or append information as needed, ensuring consistency and reducing manual data entry.
  • Requests and resulting contracts remain linked for traceability and easy navigation.

Automation and Configuration Options

  • Organizations may opt to further streamline the process by enabling a workflow robot to auto-create contracts upon request approval.
  • Only JAGGAER representatives or certified partners can activate this automation; customers must submit a formal request.

Demonstration and End-User Experience

  • Demonstration showed a user (Kate) submitting a contract request using a generic template, completing required and conditional fields.
  • The form may be configured to show/hide attachments or fields based on selections or administrative preferences.
  • Upon submission, users can track their request status, view workflow steps, and communicate with stakeholders within the application.

Decisions

  • Contract requests will be used for users lacking full contract creation knowledge or permissions — This supports efficiency and reduces errors in the contract initiation process.

Open Questions / Follow-Ups

  • Should the organization request JAGGAER to enable the workflow robot for automated contract creation after approvals?
  • Are additional templates or conditional fields needed to better fit common contract scenarios?