Lecture on Neuromarketing
Historical Context of Marketing
- Early Marketing:
- Issue faced by companies: Consumers had everything they needed.
- Solution: Persuade consumers they needed more, even things they didn't know they needed.
- Neuromarketing:
- Definition: Companies using brain study to influence consumer behavior.
Neuromarketing Techniques
- Subliminal Messaging:
- Example: "DRINK COCA-COLA" and "EAT POPCORN" messages in cinemas.
- Result: Experiment was fabricated; no such thing as a "buy button" in brains.
Insights from Experts
- Prince Ghuman & Matt Johnson:
- Book on marketing strategies targeting brain functions.
- Consumer Behavior:
- Decisions are often subconscious.
- Consumers think they are rational, but studies show otherwise.
Tools in Neuromarketing
- Technologies Used:
- Functional MRI and EEG: Measure brain activity.
- Eye Tracking: Shows focus points.
- Heart Rate and Skin Conductance: Indicate excitement level.
Research Examples
- Cheetos Case Study:
- Initial Perception: Kids' snack.
- Brain Studies: Reveal enjoyment from the orange dust.
- Result: Successful ad campaign.
Strategies Used by Companies
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System 1 vs. System 2 Thinking:
- System 1: Fast, unconscious.
- System 2: Deliberate, resource-intensive.
- Tactics: Retailers wear consumers down to induce System 1 thinking.
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Pricing Strategies:
- Example: Wine pricing based on context.
- Anchoring: Providing reference prices to influence perceptions.
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Hedonic Treadmill:
- Concept: Constantly seeking fleeting pleasure.
- Example: Frequent updates of tech products like the iPhone.
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Priming and Nudging:
- Subtle cues influence consumer behavior.
- Examples: Dollar bill in ads, smiling watch faces, music in wine stores.
Ethical Considerations
- Controversy: Debate on effectiveness and ethics of priming.
- Consumer Awareness: Importance of understanding neuromarketing's influence.
Conclusion
- Balance of Influence:
- Total mindless behavior and total control are rare.
- Awareness can help consumers make better decisions.
- Power of Preference:
- Ultimately, liking something strongly influences spending decisions.
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