Transcript for:
Understanding Different Communication Types

hi guys welcome to education leaves [Music] in this video I am going to discuss the types of communication in the previous video I discussed what is communication and the process of communication as a definition we can say that communication is the successful transferring or sharing of information ideas or feelings between two or more people from one place to another using a medium now let's discuss the types first verbal communication it is the most General type of communication that involves the use of language and words to convey a message verbal communication can be subdivided again into four categories one interpersonal communication interpersonal communication is the communication within us through self-analysis self-thinking reflection solo talking self-awareness assessment Etc 2. interpersonal communication interpersonal communication takes place directly between two individuals using or not using any technological device it includes face-to-face conversation online modes of communication telephonic conversation and so on three oral communication the communication that employs spoken words voice and sound to share messages is called oral communication this type of communication uses only one channel that is sound to transfer information 4. Public Communication in this type of communication one sender sends a message to a massive people or an audience face to face or using technological devices such as radio television Etc the chances of receiving verbal feedback are limited in Public Communication here are some examples of verbal communication face-to-face conversation giving a speech telephonic conversation sending voice note taking interviews group discussion in the workplace now let's discuss some advantages and disadvantages of verbal communication advantages one it saves a lot of time money and energy 2. there are fewer chances of confusion because of the clarity of the method three the information conveyed in verbal communication is easy to understand as the doubts are cleared immediately 4. feedback has got quickly once a message is delivered 5. it is a very reliable form of communication and thus people prefer it worldwide over other types of communication disadvantages one if the receiver is unaware of the sender's language then communication cannot be carried out 2. this form of communication is not at all suitable for a lengthy message 3. while conveying messages orally several irrelevant and unnecessary information may get included 4. in verbal communication there is no place for rectification or correction once a message is sent second non-verbal communication it is a passive form of communication where information thoughts and feelings are conveyed through gestures body language tone of voice facial expressions signals and symbols non-verbal communication is subdivided mainly into three different types one kinesics or body movements interpreting nonverbal Behavior associated with any part of our body or the whole body such as facial expressions hand gestures nodding of the head Etc 2. para language it includes non-verbal elements of communication such as pitch and intonation of the voice rate of speech and stress on words to impart the meaning of the information and the related emotion the same message can convey different meanings according to the difference in the tone and pitch of The Voice three haptics interacting or exchanging information through the sense of touch is known as haptics it is very impactful and can convey the feelings and intentions of a person for example handshakes give a sign of a positive attitude and confidence while hugging gives a friendly and warm feeling here are some examples of non-verbal communication nodding head in approval showing a thumbs up sign to express positive feelings smiling at someone a confident handshake is a welcoming gesture giving a hug to show affection to talk in a raised voice while in anger now let's discuss some advantages and disadvantages of non-verbal communication advantages 1. it complements verbal communication by adding Clues and additional information for a better understanding of the message 2. the use of gestures facial expressions and signs makes the presentation very easy three usage of gestures signs and facial Expressions touch Etc help illiterate people communicate properly 4. the physically impaired people can communicate successfully by using signs touches and sounds disadvantages one many people find non-verbal communication to be unreliable because of its lack of precision 2. many people find it difficult to understand non-verbal elements 3. long conversations cannot be possible using kinesics proxemics signs and symbols as lengthy explanations and discussions cannot be done 4. lack of formality as like written and oral Communications third written communication the act of transferring and exchanging information through written letters symbols and words is called written communication it is the most common and effective form of business communication let's have a look at some examples of written communication letters and applications emails memos and reports bulletins and advertisements brochures hand bills and leaflets instant online messages forms and questionnaires now let's discuss some advantages and disadvantages of written communication advantages 1. the written documents can be recorded and stored permanently as proofs and evidence for future reference 2. written documents are most likely to be accurate as there is a wide scope of repeated checking three long messages can be conveyed very easily through written communication 4. the written form of information is accepted widely 5. the availability of more time enables the sender to employ creativity in their writing disadvantages one compared to speaking writing takes a lot of time 2. illiterate people can neither read nor write so written communication is totally fruitless for them three a written form of communication cannot display facial expressions sentiments emotions and tone of voice this may cause miscommunication 4. unlike verbal communication written communication lacks immediate feedback fourth visual communication a picture is worth a thousand words the act of transmitting information using visual elements such as drawings signs topography colors shapes graphic design illustration animation Etc is known as visual communication examples of visual communication advertisements PowerPoint presentations posters charts and graphs road maps visual reports manuals now let's talk about some advantages and disadvantages of visual communication advantages one in the case of some complex information such as statistics conveying through pictures is much easier and faster than verbal or written explanations 2. visual communication is much more flexible as it has the power to break all the cultural geographical ethnic and language barriers three pictures and signs make more sense to the illiterate receivers 4. it saves a lot of time as encoding and decoding happen quickly 5. visual elements grab attention instantly and generate interest among the audience disadvantages one the entire process of visual communication becomes quite expensive two there is a chance that the receiver may even misjudge the prime significance of the message convey three the process behind the images and then their preparation takes a lot of time it also requires the implementation of creativity which again is time consuming 4. the images or Graphics are not sufficient to convey a compelling message if not backed by Oral or written information fifth listening communication the ability to receive sounds and information attentively and accurately in a communication process and also interpret the same is called listening we can say that listening is the key to any effective communication here are some examples of listening communication face-to-face conversation noting down class lectures listening to the news on the radio demonstrating concern using brief affirmations to messages paraphrasing to show understanding now let's discuss some advantages and disadvantages of listening communication advantages one there is less chance of missing information with active listening 2. careful listening provides better understanding hence offering an opportunity to avoid confusion misunderstanding and potential conflict three active listening to others creates connection respect and Goodwill in the relationship 4. it provides a better understanding of our surroundings and other people disadvantages one it consumes a lot of time and energy 2. it needs greater effort three weak listeners May interrupt the speaker quite often this disruption of speech is a major drawback to listening communication 4. all people are not good at listening so they cannot get a clear picture through listening if you want to read types of communication in detail go through the link in the description in the next video I will discuss about the seven C's of effective communication if you think this video is helpful to you please like this video And subscribe to my channel thank you