Overview
This page provides instructions for logging in to the ACES portal and accessing college services, with details on first-time login, help resources, and important contacts.
Logging in to ACES
- ACES is a secure portal for students, faculty, and staff, offering single sign-on access to many college services.
- Use your User ID and password to log in at the Secure Access Box.
- First-time users' default password is the first two letters of your last name (in CAPS) plus your birthdate (MMDDYY format).
- After signing in, click the Web Services link on the bottom left of the Home Tab page.
- If you cannot log in, call the Help Desk at 210-485-0555.
Account Recovery and Security
- If you forgot your password, use the provided password recovery link.
- First-time users should set up security questions for account recovery.
Access and Services Provided by ACES
- Through ACES, access class registration, financial aid info, email, library, and online courses.
- ACES provides updates on campus events and important news.
Important Contacts
- General Help Desk: 210-485-0555
- Campus-specific Help Desks:
- NLC: 210-486-5777
- NVC: 210-486-4777
- PAC: 210-486-3777
- SAC: 210-486-0777
- SPC: 210-486-2777
- Admissions/Enrollment Services:
- NLC: 210-486-5401
- NVC: 210-486-4700
- PAC: 210-486-3700
- SAC: 210-486-0200
- SPC: 210-486-2700
- Weather Line: 210-485-0189
Useful Links
Key Terms & Definitions
- ACES — A secure college portal for access to registration, email, and other student services.
- Single sign-on — One login grants access to multiple applications and resources.
Action Items / Next Steps
- Set up your account and security questions if logging in for the first time.
- Contact the Help Desk if you experience login issues.
- Review the registration calendar and college resources as needed.