Company Overview and History

• Family-oriented firm founded 23 years ago by Tony and Angelo.
• Grew from 2 employees to 150 by January.
• Specialize in law with a focus on conveyancing.
• Originally from Italy, emphasizing a strong family background.

Educational Background

• Both founders have law degrees and masters in their respective fields.
• Tony is also a qualified arbitrator.

Company Achievements

• Owned and run three agencies, with Avrillo being the latest.
• Won 70 gold awards for their work.
• Recognized in The Guardian's Top 100 Great Places to Work.

Company Philosophy

• Emphasizes well-being and support among team members.
• Everyone is an integral part of the team, from juniors to senior partners.
• Mentorship and growth opportunities within the company.

Training and System

• Offers CPD points and internal training for staff.
• Developed a unique conveyancing system that has won numerous awards.
• Encourages a culture of asking questions and learning.
• Utilizes technology and innovation to streamline processes.

Client Management

• Advocates for professional boundaries with clients.
• Emphasizes the importance of saying no when necessary to maintain integrity and quality of work.

Work Environment

• Majority of team works remotely; strong use of Teams for communication.
• Conducts regular meetings and encourages open communication.
• Provides a structured system for handling client calls to manage workload and mental well-being.

Personal Development

• Encourages note-taking and continuous learning.
• Supports employees in growing from junior roles to senior leadership positions.

Company Structure

• Uses a blend of solicitors, legal executives, and licensed conveyancers.
• Structured with team leaders responsible for managing cases and supporting assistants.

Key Policies

• No blame culture and focus on learnings from mistakes.
• Strong emphasis on adhering to set procedures to minimize negligence.
• Offers a detailed guidebook for best practices in conveyancing.