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Resolving Cal Poly login issues

May 7, 2025

Cal Poly Web Login Service - Stale Request

What happened?

  • This issue arises when trying to access a secure website through Cal Poly's login service.
  • Potential causes include:
    • Login window was left open for a prolonged period.
    • The Back button was used during the login process.
    • The Cal Poly login page was bookmarked instead of the intended website.
    • A link to the login page was shared instead of a link to the actual website.

What should I do?

  • Close the login window and the program or browser.
  • Reopen the program or browser and attempt to connect again.
  • If issues continue, contact the ITS Service Desk.

Error Code

  • stale:NoSuchFlowExecutionException