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Understanding AT&T User ID Issues

May 19, 2025

ATTUID Information in DIRECTV Community Forums

Background

  • Date: March 27, 2021
  • Issue: User unable to use global login for ATT UID (AT&T User ID).

Key Points

Response from ACE - Expert

  • ATTUIDs Discontinued: AT&T has phased out ATTUIDs.
  • User ID: Your user ID should now be the email address associated with your account.
  • Credibility: Expert responder is not a DIRECTV employee; advice is based on personal opinion and experience.

Response from Employee

  • AT&T HR Reference: This forum is not connected to AT&T HR.
  • UUID Format: If you're a former employee, your UUID (User Unique ID) no longer exists.
    • Format: First letter of first and last name + 3 numbers + final letter
  • Employee Disclaimer: Employee commentary is personal and does not reflect DIRECTV’s official position.

Additional Considerations

  • Contracting Jobs Inquiry: A forum user questioned how AT&T tracks past employment for B2B managers.
  • Workplace Relocation Issue: Mention of a past office relocation and what transpired.

General Forum Information

  • Posts are contributions from users sharing personal experiences.
  • Employee participation is unpaid and represents personal views, not the company's stance.
  • Forum includes both customer experiences and oversight by customer care specialists, though not all posts can be addressed due to volume.

Community Guidelines

  • Edited content for community guidelines adherence.

Conclusion

  • For current AT&T account access, use the email linked with your account.
  • Additional help is available through community forums and customer care specialists.