McDonald's App Review

Key Features of the McDonald's App

• Deals & Discounts

  • Access to various deals directly through the app.
  • Examples include discounts like 99 cents for a large coffee, typically around $2.
  • Deals frequently updated and available almost daily.

• Points System

  • Points are accumulated with each use of the app.
  • Points can be redeemed to purchase items.

• Mobile Ordering

  • Convenience of ordering without standing in line.
  • If credit card information is stored, payment is automatic.
  • Simplicity of process:
    • Select a product
    • Add to bag
    • Choose payment method
    • Place order
  • Pick up order by walking to the counter.

Mobile Ordering Process

1. Choose "Add to Mobile Order."
2. Select the desired product.
3. Click "Add to Order."
4. Choose payment method.
5. Place the order.
6. Notify the app once you arrive to pick up the order.

Advantages of Mobile Ordering

• Avoids long lines, especially in busy stores.
• Option to order from home and pick up the order when it's ready.
• Ease of locating pick-up area using the LCD screen that shows order status (e.g., "In Progress" to "Now Serving").
• Convenient for dine-in customers to order, sit, and pick-up when ready.

User Feedback

• Encourages users to share their experiences and favorite features of the mobile app.