Summary
- The meeting clarified the differences between Meta Business Manager (now called Business Portfolio) and Meta Business Suite, explaining their distinct functions and when to use each tool.
- Attendees discussed recent naming changes by Meta and their gradual account rollout as of March 2024.
- Key features, use cases, and access details for both tools were covered in depth.
- Leadsie, a tool to simplify asset access requests, was mentioned as a solution for agencies and freelancers.
Action Items
(No explicit owner or due dates were identified in the transcript; no action items are present.)
Meta Business Portfolio (formerly Business Manager)
- Meta Business Manager has been renamed to Business Portfolio; both terms refer to the same tool and may appear differently across accounts during the rollout period.
- The Business Portfolio groups all business accounts and assets (Facebook/Instagram profiles, catalogs, data sets, etc.) under a single entity, allowing centralized access and permission management for internal users and external partners (e.g., agencies).
- While a personal Facebook login is required to access the Business Portfolio, business entities and users are kept separate.
- Main management interface: business.facebook.com/settings, where users can monitor/manage users, partners, system users, assets, brand safety, data sources, business info, and business verifications.
- The Business Portfolio interface is not optimized for mobile use and lacks a dedicated mobile app.
Meta Business Suite
- Meta Business Suite is designed for managing content and engagement across Facebook and Instagram.
- Access via business.facebook.com/latest.
- Capabilities include creating and scheduling posts, reels, stories, some limited ads activities, and managing content performance insights.
- A content planner allows direct scheduling across platforms without third-party tools.
- Contains an inbox for messaging, as well as a Leads Center to serve as a basic CRM for managing leads from multiple sources.
How and When to Use Each Tool
- Use Meta Business Portfolio for asset grouping, permissions, and broader business management functions.
- Use Meta Business Suite for day-to-day content management, scheduling, community engagement, analytics, and basic CRM needs.
Leadsie Introduction
- Leadsie is suggested as a solution for agencies/freelancers to streamline access requests to client Meta assets, replacing manual access steps with a simple client login and confirmation link.
Decisions
- Meta Business Manager is now called Business Portfolio — Change is being rolled out globally as of March 2024 to reduce confusion and streamline business management nomenclature.
Open Questions / Follow-Ups
- No open questions or follow-ups were identified during the discussion.