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Identity Verification in Property Management

Jan 25, 2025

Navigate Property Management Show - Episode 3

Key Topics:

  • Importance of verifying identity in property management
  • Application process for property management
  • Common challenges and solutions in managing applications

Introduction

  • Episode 3 of the Navigate Property Management Show
  • Target Audience: Landlords, Realtors, Brokers

Identity Fraud

  • Increasing ease of identity fraud due to technology (e.g., AI, Photoshop)
  • Vital to ensure authenticity in applications
  • Example: A young woman impersonating her mother to lease a house
    • Found out during an eviction hearing
    • Led to legal complications and fraudulent activity

Application Process

  • Experience: Over 5,000 turnovers, 2,500 property managements, and 7,000 leases
  • Key Learning: Run thorough checks and remove emotions from decisions
  • Instincts are valuable, but must be supported by a process

Verification Strategies

  1. **Property Debt: **

    • Use legitimate software for property debt checks
    • Check for unpaid rents or damages
    • Landlord verification for recent history
    • Credit report checks for property-related debts
  2. Landlord Verification:

    • Ensure communication with professional emails or recognized management company numbers
    • Cross-check with tax records and ownership verifications
    • Caution against fake references and emails
  3. Income Verification:

    • Use multiple proofs (tax returns, pay stubs, HR confirmation)
    • Experian's income verification service recommended

Red Flags and Pro Tips

  • Red Flag: Avoid splitting security deposits over months
  • Pro Tip: Do not allow first-month rent or security deposit to be paid by credit card due to fraud risks

Conclusion

  • Emphasize process over personal judgment
  • Call to Action: Like, subscribe, and engage with the show for more detailed insights and Q&A sessions.