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Becoming a Good HR Business Partner
May 30, 2024
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Becoming a Good HR Business Partner
Introduction
Host:
Andrea Adams
Guest:
Todd Bassett, Senior HR Leader
Focus on becoming good business partners in HR
Importance of Partnership in HR
True Partnership
: Emphasizes the necessity to understand and support the business.
Roles
: Includes listening, understanding business problems, and providing HR support.
Understanding the Business
Listening Skills
: Spend most of the time in meetings listening to business leaders.
Questions
: Ask thoughtful and curiosity-driven questions.
Shadowing
: Go out and shadow jobs to understand day-to-day activities.
Systems Thinking Approach
: Understand how different parts of the business are interconnected.
Business Partner Model
Previous Models
: HR used to be more of a policing model, very governance and admin-focused, separate from business.
Evolved Model
: Focuses on business outcomes, interaction with business, end-user focus.
Qualities of a Good HR Business Partner
Relationship Building
: Good communicators and relationship builders.
Listening
: Be intuitive and understand the business and audience.
Business Acumen
: Understand both HR and business drivers.
Champion and Challenge
: Know when to support and when to challenge ideas.
Influencing Skills
: Ability to influence decision-making.
Conflict Management
: Manage conflicts effectively.
Balancing Policing and Partnering
Evidence-Based
: Decisions should be based on solid evidence and fair investigation.
Influencing Skills
: Create a clear case for necessary actions.
Compliance
: Maintain company values and prevent risks.
Advice for New HR Business Partners
70/20/10 Development Model
: 70% experiential, 20% through others, and 10% formal education.
Mentorship
: Seek mentorship from experienced HR business partners.
Communication
: Practice communicating in business terms and presenting ideas as business cases.
Personalization
: Approach relationships naturally and authentically, tailored to individual styles.
Conclusion
Importance of being connected to the person you are serving.
Upcoming episode on performance management.
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Full transcript