Exploring Weird Store Policies

Introduction

• Focus on testing unusual and secret store policies.
• Objective: Determine if these policies are enforced or forgotten.

Pizza Hut

Policy Tested

• 30-Minute Delivery Guarantee: Pizza is free if not delivered within 30 minutes.

Plan

• Ordered a pizza and planned to delay the delivery.
• Set up fake traffic control with help from a friend.

Outcome

• Delivery time given was 45 minutes (already exceeding 30 minutes).
• Managed to delay the driver but the policy was not honored.
• Conclusion: Pizza was not free. Policy might be outdated.

Planet Fitness

Policies Tested

• Dress Code: No jeans, bandanas, sandals, tank tops, or gallon water jugs.
• Behavioral Policies: No grunting, no flexing in the mirror, and no dropping weights (Lunk Alarm triggered).

Plan and Execution

• Entered wearing jeans and carrying a gallon water jug.
• Broke behavioral policies inside the gym.

Outcome

• Dress code enforced (jeans not allowed).
• Lunk Alarm triggered for dropping weights.
• Conclusion: Policies selectively enforced. Only 2 out of 8 tested policies were enforced.

Subway

Policies Tested

• Customization: Must do any customization requested, ingredients can be given separately, unlimited veggies.

Plan and Execution

• Ordered a bizarre sandwich with extra veggies, cookie, meatball, and all dressings.
• Requested a pizza at another Subway location.

Outcome

• Custom sandwich made, unlimited veggies not exactly upheld but ingredients given separately.
• Pizza was prepared as requested.
• Conclusion: Subway mostly complies. 3 out of 4 policies honored.

Office Depot

Policy Tested

• Price Match Guarantee: Will match any lower price found at another store.

Plan

• Convince another store to sell a computer for $1 and use the Office Depot policy to get the same computer for $1.

Outcome

• Created a fake invoice but Office Depot refused to honor the price match citing it as a scam.
• Conclusion: Policy not honored. Office Depot labeled as frauds.

Guitar Center

Policy Tested

• Forbidden Song: