Overview
This lecture introduces Quest, the University of Waterloo's student information system, including its main features, access methods, and important account requirements.
What is Quest?
- Quest is the University of Waterloo's online student information system.
- Quest is available 24/7 except Wednesdays 7–8 a.m. ET for maintenance.
Quest Access and Maintenance
- Access Quest via desktop computer or mobile device.
- Scheduled maintenance may result in Quest downtime on specific dates.
Features for Future Students
- View personal contact information, application status, transcripts, and undergraduate test scores on both mobile and desktop.
Features for Current Students
- Enrol in courses and change personal contact info.
- View class schedule, tuition fees, account summaries, tax receipts, and financial aid.
- Access student record information through both desktop and mobile.
Two-Factor Authentication (2FA) Requirement
- Two-factor authentication (2FA) is mandatory for students and alumni to access Quest.
- Users not enrolled in 2FA will be denied access.
- Applicants are not required to use 2FA.
The Centre: Additional Support
- The Centre is located at Needles Hall, first floor.
- Operating hours: Monday to Friday, 8:30 a.m. – 4:30 p.m. ET.
- Contact The Centre for forms, official documents, awards, financial aid, fees, and other services.
Key Terms & Definitions
- Quest — University of Waterloo’s online system for managing student and academic information.
- Two-factor authentication (2FA) — A security process requiring two forms of identification for account access.
Action Items / Next Steps
- Enrol in two-factor authentication if you have not already to ensure Quest access.
- Note upcoming Quest maintenance dates for potential downtime.
- Contact The Centre for any support or official document requests.