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The Rise of Quick Commerce in India and Its Impact on E-Commerce Giants

Jun 13, 2024

The Rise of Quick Commerce in India and Its Impact on E-Commerce Giants

Introduction

  • Introduction of Blinket, Zepto, and Instamart causing disruption in the market.
  • Blinket potentially becoming larger than Amazon in India within the next 10 years.
  • Zomato’s ambition and its influence through Blinket.

Historical Context

  • In 2022, concerns about the viability of quick commerce.
    • Delivery partner safety.
    • Feasibility of 10-minute delivery.
  • Increased Customer Acquisition Cost (CAC) during the pandemic.

Recent Developments

  • Bombay Shaving Company’s experience: Blinket surpassing Amazon in sales.
  • Historical comparison: Amazon's early rise and current status as too crowded.

The Current Market Dynamics

  • Key figures in unit economics analysis for quick commerce in 2022.
    • Dark store setup costs: ₹25-40 lakhs.
    • Average order value: ₹350-400.
    • Gross profit margins: 15-20%.
    • Delivery costs and its impact on profitability.

Three Major Challenges in 2022

  1. Low Average Order Value (AOV)
  2. Unrealistic Gross Margins
  3. High Delivery Costs

The Shift to Profitability

  • Importance of increasing AOV from ₹400 to ₹550.
  • Calculation demonstrating the profitability shift.

Three C’s of E-Commerce

  1. Convenience: Shift from 1-day delivery to 20-minute delivery.
  2. Cost: Price sensitivity depending on customer segment.
  3. Catalog: Diverse product range.

Segmentation of Indian Market

  • India 1: Wealthiest, focus on convenience and catalog, less price-sensitive.
  • India 2: Middle, balancing cost and catalog.
  • India 3: Poorest, highly cost-sensitive.

Evolution of Quick Commerce Companies

  • Blinket, Swiggy, and Zepto increasing AOV and margins.
  • Pricing strategy analysis.
    • Premium pricing for convenience.
    • Example comparisons with Amazon.

Economies of Scale and Unit Economics

  • New financial estimates and contribution margin explanations.

Understanding Contribution Margin

  • Difference between fixed and variable costs.
  • Impact of scale on profitability.
  • Explanation through a simplified example.

Conclusion

  • Business Lessons
    1. Importance of targeting India 1 for high margins and volume sales.
    2. Continuous market and economic analysis for investment decisions.
    3. Strategic use of data as a competitive barrier.

Final Thoughts

  • Future of blinket, swiggy, Amazon, Flipkart, and zepto as an ongoing case study.
  • Encouragement to subscribe for more insights.

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