Webinar: Navigating the High School Portal

Introduction

• Presenter: Amber Vials, Assistant Director of Communications, NCAA Eligibility Center.
• Co-Presenters: Brett Gordon, Bridget Goss.
• Purpose: Guide on managing high school and district accounts within the NCAA eligibility center.
• Format: Includes a Q&A session, recording available post-webinar.

Key Topics Covered

1. Primary and Secondary Contacts

   • Each school/district has designated primary and secondary contacts.
   • Recommended roles: Principal, Assistant Principal, Superintendent, Counselor, etc.
   • Responsibilities include managing core course lists, uploading transcripts, and updating school contact info.

2. High School Portal Navigation

   • Access via eligibilitycenter.org.
   • Shared login information between primary and secondary contacts.
   • Login with high school code and unique password.

3. District Account Access

   • Similar login process as high schools.
   • Districts can manage shared resources like unified curriculum and grading scales.
   • Benefits for districts with multiple high schools sharing resources.

4. Managing Contact Information

   • Access and update contact info via the high school portal.
   • Submit High School or District Contact Change Form if contacts change.

5. Core Course List Management

   • Tabs Overview: Home, NCAA Core Courses, Submission History, Decision Emails.
   • Core Course Management:
     • View and update core course lists.
     • Submit course updates and pending documentation.
     • Understand approval, not approved, archived, and pending course statuses.

6. Submitting Fee Waivers

   • Process for students to request fee waivers due to economic hardship.
   • Use the portal to review and approve requests.

7. High School Info Tab

   • Update contact info, password, and view grading scales.
   • Team affiliations and account review emails also managed here.

8. Tasks Tab

   • View and complete tasks related to academic certifications.
   • Importance of timely responses to tasks.

9. Student Reports

   • Search and view student details, upload transcripts.
   • View fee waiver report and track previously submitted waivers.

10. My Documents and Account Log

    • Review uploaded documents for core course and tasks.
    • Account log provides a history of actions taken in the account.

Resources and Support

• NCAA High School Newsletter: Provides updates and reminders.
• Guides:
  • Guide for High School Counselors
  • Guide for College-Bound Student Athletes
  • Initial Eligibility Flyer
• Support Webinars: Opportunities for student athletes to attend webinars.
• Contact Customer Service: Dedicated line for high schools (Mon-Fri, 8:30 AM to 5:00 PM Eastern).

Q&A Highlights

• Questions on uploading transcripts for other high schools, district affiliations, and student report issues.
• Importance of checking correct submission of courses and details for accurate eligibility assessments.

Conclusion

• Contacts: Keep contact information up to date.
• Feedback: Survey available for webinar feedback.
• Follow-Up: Recording of webinar will be provided to all registrants.