The meeting, led by Joy, provided updates and clarifications for LSSC/LCC members on recent system issues, the ongoing withdrawal delays, the carnival event, and platform promotions.
Key announcements included the end date for the carnival event (Wednesday, July 23rd), the reason and resolution for payout delays, and the postponement of the Dallas headquarters opening and manager dividend celebration due to safety concerns.
Action points and reminders emphasized caution against scams and recruiting unknown people online, upcoming transitions for payment partners, and the importance of patience as systems stabilize.
The Q&A addressed operational updates, partner changes, prize claims, and community management issues.
Action Items
After Wednesday, July 23rd – Frana: Begin processing prize claims for members who earned fragments during the carnival event.
After July 23rd – Frana: Distribute postponed manager dividends as soon as a new distribution process is decided.
Ongoing – All managers: Alert team members about scam/fake LCC platforms and enforce the policy of only recruiting known individuals.
Ongoing – All members: Transition from Newton to recommended wallets (Coinbase, Crypto.com, Kraken) for transactions; retain Newton accounts for tax purposes.
Ongoing – Joy: Relay member requests/suggestions (e.g., more management livestreams) to top-level management.
Ongoing – Frana and technical team: Continue to monitor and resolve withdrawal and bonus delays, and update members on system progress.
Withdrawal Delays and Event Updates
The carnival event, allowing upgrades and new member rewards, ends Wednesday, July 23rd (9:59 PM Edmonton / 11:59 PM EST).
Huge, unexpected growth (5 million new users in a week) overwhelmed the system, resulting in delayed withdrawals and increased support workload.
Withdrawals are resuming and most members should receive their payouts by or shortly after July 23rd.
All upgrade and event-related bonuses will be processed after the event concludes and system upgrades are finalized.
The Dallas headquarters opening and manager dividend celebration are postponed for security reasons; refunds for event expenses will be processed for those who submit receipts.
Promotions and Product Updates
Carnival event promotions included discounted signups, automatic package upgrades, fee waivers, and eligibility for luxury car and cash prizes for collecting fragments.
Bonuses for team upgrades were outlined, with significant incentives for higher-level upgrades.
LSSC/LSSB product promotions: Purchasing tea or refrigerators through LSSB increases daily operational hours for scooters and/or power banks, thereby boosting member income.
Lightning Exchange has completed significant system upgrades to support higher withdrawal limits and continues to run promotions for both new and existing users.
Platform Security and Scam Warning
Members are strongly warned against fake LCC platforms imitating branding but lacking official features.
Only recruit family and friends; avoid onboarding strangers from social media to reduce security and reputational risks.
Members should verify they are using the official LCC platform and exercise caution before sharing personal or financial information.
Payments, Wallets, and Operations
Newton wallet is no longer supported for LCC transactions; members should use Coinbase, Crypto.com, or Kraken instead.
Members should retain Newton accounts for tax records.
Salary payouts occur every 10 days (1st, 11th, 21st of each month); bonuses and upgrades may be delayed due to current system load.
Instant withdrawals and fee waivers for certain high-tier package upgrades will be activated after July 23rd.
Community and Communication
Official communications are posted in the “bone chart”; WhatsApp groups are created at manager discretion but may contain unofficial or incorrect information.
Members are encouraged to maintain a positive, patient attitude and to avoid public negativity, which can affect team morale and reputation.
Suggestions for management to provide more live updates were acknowledged and will be relayed to leadership.
Decisions
Postponed Dallas headquarters opening and manager dividend celebration — Rationale: Security and safety concerns due to recent threats and heightened tensions.
End carnival event and all associated promotions on July 23rd — Rationale: Promotional strain created system instability and operational risk.
Open Questions / Follow-Ups
Final details and timing for dividend distribution now that the Dallas event is postponed.
Confirmation of eligibility for instant withdrawals after specific package upgrades (clarification needed for edge cases).
Members request clarification and possible action for removing negative or disruptive comments from official channels.