Captain William Swenson awarded the Congressional Medal of Honor for actions on September 8, 2009.
He was involved in an ambush while escorting Afghan government officials.
Recognized for running into live fire to rescue the wounded and recover the dead.
A GoPro captured the rescue, highlighting his emotional response, including a kiss to a wounded soldier before continuing his rescue efforts.
Reflection on Service
The speaker questions the nature of people like Captain Swenson and his deep emotional response.
Observed a contrast between military medals for sacrifice and business bonuses for self-interest.
Concluded that it’s not just about being better people, but about the environment that fosters such behavior.
Importance of Trust and Cooperation
Trust and cooperation are feelings, not instructions.
Early Homo sapiens evolved as social animals due to external dangers, creating a need for a 'circle of safety' within tribes.
Feeling safe leads to trust and cooperation among members in an organization.
Modern Organizational Challenges
Modern world presents constant dangers (e.g., economic fluctuations, technological changes, competition).
Leaders set the tone for safety within the organization, impacting trust and cooperation.
Example of bad leadership in airlines where employees do not feel safe due to fear of repercussions from authority.
Leadership as Protection
Great leadership likened to parenting: providing opportunities, education, and support.
Example of Charlie Kim’s company, Next Jump, which offers lifetime employment and support, contrasting with typical corporate layoffs.
Critique of banking CEOs sacrificing employees for personal gain.
Case Study: Barry-Wehmiller
Bob Chapman’s leadership during the 2008 recession.
Saved jobs by implementing a furlough program rather than layoffs, emphasizing shared sacrifice.
Resulted in increased morale and spontaneous cooperation among employees, showcasing the power of trust and safety.
Leadership vs. Authority
Leadership is a choice; it is about caring for those around you, not about rank.
True leaders put others first and take risks for their teams.
Anecdote of Marines illustrating the concept of leaders sacrificing for their men, fostering loyalty and reciprocation.
Conclusion
The best organizations are those where leaders prioritize the safety and well-being of their team members, resulting in mutual sacrifice and commitment.
The speaker emphasizes the desire for workplaces similar to those where leaders and teams support each other selflessly.