MEGA Service Overview

Key Features

• Account Types:

  • Temporary sessions: Data will be lost when session expires.
  • Free accounts with limited storage and transfer quotas.
  • MEGA Pro plans with upgraded features.

• Storage and Transfer:

  • Storage quota can be exceeded, disabling uploads.
  • Transfer quota can be exceeded, halting downloads.

• Security:

  • Zero-knowledge encryption for securing data.
  • Two-factor authentication (2FA) available for added security.
  • Browser extensions recommended for enhanced security.

• File Management:

  • Options to pause, resume, or cancel transfers.
  • File versioning and deleted file protection.

• Applications:

  • MEGA Desktop App: Offers better performance for large file transfers, automatic backups, and synchronization.
  • Browser-based access is available, though may have limitations.

• Achievements and Bonuses:

  • Installation of MEGA apps and inviting friends provides bonus storage.
  • Achievements valid for 365 days.

• Business Solutions:

  • User and contact management for business accounts.
  • Plan upgrades necessary for continued access if business subscriptions expire.

Billing and Subscription

• Payment Options:

  • Credit card transactions appear as "MEGA Limited."
  • Wire transfers available for annual Pro plans.

• Subscription Management:

  • Recurring payments can be set for subscriptions.
  • Options to manage, upgrade, or cancel subscriptions.

• Refund and Cancellation Policies:

  • Explore recurring payment terms, refund policies, and subscription cancellation processes.

User Interface and Accessibility

• Languages:

  • Multiple language support available.

• Notifications:

  • Real-time notifications for transfers, account status, and updates.

• User Support:

  • Available resources include a Help Centre and contact support via email.

Privacy and Legal

• Privacy Policy:

  • End-to-end encryption ensures data security and privacy.

• Cookie Management:

  • Users can manage cookie preferences, including performance, analytical, and advertising cookies.

• Copyright Compliance:

  • Strict prohibition against using MEGA for copyright infringement.

Additional Features

• MEGA S4 Object Storage:

  • Compatible with Amazon S3.
  • Includes options to manage access keys and bucket settings.

• VPN Services:

  • MEGA VPN offers high-speed, private online browsing.

• Communication Tools:

  • Unlimited calls and meetings with Pro plans.

Account Security

• Account Locking and Recovery:

  • Accounts may be locked due to security concerns.
  • Recovery options available using a recovery key.

• Document Storage:

  • Important documents and data can be securely backed up to MEGA's cloud storage.

• Contact Verification:

  • Encouraged to enhance security when sharing data.

These notes summarize the various features and policies associated with MEGA cloud storage and related services, providing insights into user management, security, and functionality.

This overview captures the essentials for understanding MEGA's service offerings, user options, and security protocols.