Lecture on Heidi AI Scribing Tool

Introduction

• Presenters: Dr. Am Ahmed and Dr. Far Aled
• Guest: Dr. Tom, founder of Heidi, former vascular surgery registrar in Australia
• Focus: Discussion on AI scribing tool "Heidi"

Background of Heidi

• Founded in 2019
• Originated from an interest in AI from 2015
• Initially launched in Australia, now available internationally including the UK
• Primarily used in General Practice

Security and Compliance

• Data security: ISO 27k certification (industry standard)
• External audits and white-hat hacking tests conducted
• NHS Compliance: Data processing agreements can be made
• No secondary commercialization of data
• GDPR compliant
• Servers based in the respective country of service (e.g., UK for UK users)
• Option for automated deletion or retention of transcripts
• No actual audio recording stored, just transcriptions
• Aggregated, anonymized data used for product improvement

Current Usage

• Available to a few thousand clinicians in the UK
• Used in NHS Trusts: Central London, East London, Manchester
• Also used in private practices

Functionality

• Transcriptions: Converts conversations into text notes, no audio recordings stored
• Dictation Mode: Verbatim style dictation for creating documents
  • Example: medical referral letters, ADHD assessments
• Customizability: Users can create custom templates and documents
• Languages: Supports multiple languages and dialects
• Upload Recordings: Offline use and upload feature for transcriptions
• Note Styles: Various styles available (Brief, Goldilocks, Detailed, Super-Detailed)

Privacy and Patient Interaction

• Importance of informing patients about the use of Heidi
• Options to turn on consent and record it each time
• Legal and clinical benefits of storing detailed transcripts

Features to Come

• Integration with EMIS and System One for pulling demographic and clinical data
• Setting preferences for local compliance resources for browsing nice guidance etc.

Demonstration

• Demo of Heidi's interface in a web browser (desktop and mobile)
• Dictation and transcription examples, auto-generation of letters
• "Ask Heidi" feature for various functions like ICD codes, summarization, etc.

Business Model

• Free to use for generating transcriptions and notes
• Paid Pro version for custom document creation and prioritization during peak times