Professionalism Presentation

Definition of Professionalism

• Varied Interpretations: Professionalism can mean different things to different people, such as:
  • Ability to perform job-specific tasks
  • Professional appearance
  • Behavior with colleagues and customers
• Quote to Consider: “Professionalism: It’s not the job you do, it's how you do the job.”

Importance of Professionalism

• Career Success: Affects job performance, promotion opportunities, and job security.
• Relationships: Builds trust with coworkers, supervisors, and customers. Important for networking.
• Promotes Respect: Respectful behavior often reciprocates respect from others.

Key Aspects of Professionalism

Specialized Knowledge

• Importance of specialized training or knowledge.
• Example: Mechanic's knowledge of car repairs.
• Note: Specialized training isn't always a formal education.

Honesty and Integrity

• Building respect through honesty.
• Importance of acknowledging and owning mistakes.
• Staying true to personal morals and values.

Self-Regulation

• Handling emotions and reactions in challenging situations.
• Importance of maintaining professionalism even in difficult interactions.

Competency

• Ability to perform tasks well and efficiently.
• Awareness and understanding of job responsibilities.
• Importance of seeking clarity when unsure.

Accountability

• Owning up to mistakes and being responsible.
• Importance of building trust to foster professional networks.

Image

• First impressions are often based on appearance.
• Professional attire varies by job role.
• Importance of maintaining good hygiene.

Exhibiting Professionalism

Building Expertise

• Continuously update knowledge as industry changes.

Politeness

• Act, react, and engage respectfully with others.
• Use common courtesies like "please" and "thank you."

Honoring Commitments

• Ensure dependability by fulfilling tasks and projects.

Emotional Intelligence

• Maintaining respectful interactions despite personal feelings.
• Control emotional responses to avoid regretful actions.

Having Necessary Tools

• Preparedness for job-specific requirements ensures efficiency and readiness.

Activity

• Case Study: Explore the professional issues between coworkers George and Kayla.
• Objective: Identify ways they can exhibit professionalism in resolving their frustrations.