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Understanding Global Chinese Consumers in Luxury

Dec 2, 2024

Lecture: The Global Chinese Consumer and Luxury Brands

Introduction

  • Global Chinese Consumer: A specific group with international exposure and experience.
  • Importance for luxury brands due to unique anthropological and cultural features.
  • The focus is on how China intersects with the world in the medium-to-long run.

Four Typologies of Chinese Consumers

  1. Domestic Travelers:
    • Majority living and traveling within China.
    • Post-pandemic, the affluent will likely travel internationally first.
  2. Nomadic Chinese:
    • Young generation living internationally for education, work, or travel.
    • Includes international students and professionals working for both international and Chinese companies.
    • Often have multiple homes and international networks.
  3. Overseas Chinese:
    • Immigrants post-2000 who have chosen a different lifestyle abroad.
    • Maintain connections through the Chinese digital ecosystem.

Key Consumer Groups for Luxury Brands

  • Frequent Outbound Travelers and Nomadic Overseas Chinese:
    • Chinese by heart, international in footprint and mindset.
    • Important for luxury brands to build brand desirability and equity.
    • They act as subcultural bridges between China and the world.

Characteristics of Global Chinese Consumers

  1. Purchase Power:
    • More affluent due to frequent travel.
    • Represent a small percentage (9%) of Chinese with passports.
  2. Global Mindset:
    • Travel influences personal and professional development.
    • Openness to new experiences and cultures.
  3. Maturity in Luxury Perception:
    • Evolving from status symbols to self-realization and value creation.
    • Style, quality, and experiences are essential.
  4. Trendsetters and Change Agents:
    • Influencing Chinese society through innovation and new mindsets.
    • Example: Startup "Know Yourself" by international students.

Key Topics for Luxury Brands

  1. Individuality:
    • Luxury is about personal taste and pleasure.
    • Global Chinese consumers appreciate individualism while understanding cultural conformity.
  2. Diversity and Inclusion:
    • Beyond HR, at the core of luxury brand purpose.
    • Embracing multiple perspectives and ideas.
  3. Sustainability:
    • Important evolving trend in China.
    • Efforts to give back to nature and future generations.

Conclusion

  • Global Chinese Consumers should be a priority for luxury brands.
  • They resonate with brand values and embody sophistication.
  • Requires strategic prioritization and collaboration across teams.
  • Their influence may shape the future of luxury in Asia and globally.